Howard County, Maryland, improves security and service availability, while saving hours of IT work, with solutions from Quest.

If an account is accidentally deprovisioned, we can use Active Roles to bring it back — with all the same permissions — in just two clicks…. This one tool saves us hours of work.

Terrance Diggs, Service Desk Manager

Howard County provides a wide range of services to its 300,000 residents, from public safety to permits and licenses to health services to corrections facilities. Behind the scenes, a small IT team must ensure that systems and data are available and accessible to exactly the right people. With native tools, that was proving to be a serious challenge. But the county now relies on a set of Microsoft platform management solutions from Quest, which deliver all the necessary functionality — while saving the IT team hours of work. Specifically, the Quest solutions:

  • Improve security by eliminating the need to grant domain admin rights to departmental IT teams
  • Ensure high service availability with accurate user provisioning and de-provisioning in just one or two clicks
  • Protect security and system availability by making proper Group Policy management easy
  • Speed troubleshooting and compliance reporting with automated change auditing
  • Ensure business continuity with reliable backup and recovery, and disaster recovery

Read Case Study

Related Products

Change Auditor for Active Directory
Change Auditor for Active Directory

Ensure security, compliance and control of AD and Azure AD.

GPOADmin
GPOADmin

Control and simplify Group Policy management.

Recovery Manager for Active Directory Forest Edition
Recovery Manager for Active Directory Forest Edition

Recover Active Directory forest configuration and data with ease

Unified Communications Analytics
Unified Communications Analytics

Capture, analyze and act on information about workforce activities and business processes.