Archive Manager for Exchange

Email archiving software. Automatically archive, manage and secure all your organization’s email. Archive Manager for Exchange provides the most flexible and effective way to archive and manage Exchange. Automatically and transparently centralize, control and retain all of your organization’s email from one central location with robust email archiving capabilities.

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Email archiving and consolidation

Consolidate your disparate Exchange and storage infrastructure to provide centralized lifecycle management with cost-saving efficiency. With Quest, you can reduce your email storage by up to 80% and your email backup times by 50%. Help your end-users to access all their data while reducing the need to set mailbox quotas and eradicate dependency on PST files.

Optimized email storage requirements

Enable true Single Instance Store (SIS) that automatically removes duplicate copies of a document going to multiple users. Free up large amounts of corporate storage space and stabilize your Microsoft Exchange Server by eliminating unnecessary data, whether manually or automatically.

Advanced search and eDiscovery

Produce emails on demand with a quick and easy way to search and manage archived documents. Put selected groups of data on legal hold, suspend them from disposition policies, conduct focused searches by name, data range, and specific words and export the results for review.

PST protection and elimination

Collect, upload and archive PST files to protect them and make them available--even when working remotely and without changing the end user’s Outlook folder structure. With Quest, you can eliminate corrupted files, password-protected files and islands of information.

Disaster management and high availability

Archive parallel messages to multiple locations in real time and provide a backup of the archive on-the-go. With Quest, you can quickly retrieve archived emails from either location and enable continuous off-site replication for deploying data disaster recovery, so end-users are covered in the event of an outage.

Lifecycle management

Capture, route, store, restore and manage archived emails automatically with a Hierarchical Storage Management (HSM) archive engine that automatically controls the retention policy of archived emails. Move emails to less costly locations as their relevance changes and keep the option of deleting old messages unless they are on legal hold.

Specifications

Microsoft Exchange servers

Microsoft Exchange Server 2016
Microsoft Exchange Server 2019
Microsoft 365 (Exchange Online)

NOTE: System requirements for optional components of the Archive Manager for Exchange are described in the corresponding document for each optional component. You may have to exclude users of Archive Manager for Exchange from modern authentication policies, in on-premise environments with Exchange 2019 CU13 and later. Contact Quest Technical Support Resources for more information.

Microsoft will end support for Exchange Server 2016 and 2019 on October 14, 2025

Hardware

Component

Minimum specification

Recommended specification

Number of Processor Cores

Main Memory

4 GB

12 GB

Hard Disk

10 GB

NOTE: The application, log files and cache folders require 10 GB of HDD space. If the Archive Manager for Exchange server includes the database, and is used as a local storage for archived messages as well, then the the Hard Disk size must be revised upwards to add more space for the database and the file store.

Operating System

Windows Server 2016
Windows Server 2019
Windows Server 2022
Windows Server 2025

NOTE: Latest updates and service packs forservers are recommended.

Windows Server Roles

Web Server (IIS)
- Web Server > Common HTTP Features > HTTP Redirection
- Web Server > Performance > Dynamic Content Compression
- Web Server > Security > Basic Authentication
- Web Server > Security > Windows Authentication
- Web Server > Application Development
  - .NET Extensibility 4.5 or later
  - ASP.NET 4.5 or later
- Management Tools > IIS 6 Management Console
- Management Tools > IIS 6 Management Compatibility > IIS 6 Metabase Compatibility
- Management Tools > Management Service

Windows Features

Remote Server Administration Tools
- Role Administration Tools > AD DS and AD LDS Tool > Active Directory module for Windows PowerShell
NOTE: Ensure that PowerShell can communicate between the Archive Managerserver and the Exchange server and between the Archive Managerserver and the domain controller
.NET Framework 4.8 Features / .NET Framework 4.8
.NET Framework 4.8 Features / ASP.NET 4.8
.NET Framework 4.8 Features / WCF Services (all checkboxes under this item)

Redistributable packages

Microsoft Visual C++ 2013 Redistributable Package (x64)
Microsoft Visual C++ 2015-2022 Redistributable Package (x64)
Microsoft Visual C++ 2015-2022 Redistributable Package (x86)

.NET 4.8

Download and install .NET Framework 4.8 from the following link:

https://dotnet.microsoft.com/en-us/download/dotnet-framework/thank-you/net48-webinstaller

Microsoft Outlook

Client

Exchange 2019

Exchange 2016

Microsoft 365 (32-bit)

Outlook 2016 (32-bit)

Outlook 2019 (32-bit)

Outlook 2021 (32-bit)

Outlook 2024 (32-bit)

NOTE:
1 - Supported with the latest Office service pack and public updates.
2 - The new Outlook for Windows, which is the default Outlook client in some newer devices, has limited support for on-premises Exchange accounts. To maintain compatibility with Hosted Exchange accounts, you must download and install the classic version of Outlook.

Database Servers and Drivers

Microsoft SQL Server 2014 to Microsoft SQL Server 2022
- Microsoft OLE DB Driver 18 for SQL Server, or newer
Azure SQL Database
Oracle 19c
- Oracle client (x86 or x64)

Web Browsers

Web browsers are required for ArchiveWeb and is included here because this optional component is installed automatically if Express installation is considered.

Microsoft Edge current version
Mozilla Firefox current version
Chrome current version
Opera current version

Resources

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Datasheet

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Support & Services

Product Support

Self-service tools will help you to install, configure and troubleshoot your product.

Support Offerings

Find the right level of support to accommodate the unique needs of your organization.

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