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KACE Remote Workforce Webcast Series

Shifting your organization to work-from-home doesn’t have to be a daunting task. The Quest KACE product portfolio makes it possible for you to support your mobile and remote workers anytime, anywhere and on their device of choice. But this can be easier said than done, which is why our KACE team has put together this series of on-demand and live webcasts to support you and your colleagues while making the transition to a remote environment as seamless and painless as possible.

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On Demand



How and where your organization conducts business pretty much changed overnight. And since then, your IT team has been working overtime to meet the systems management needs of your newly mobile or remote workforce.

At Quest KACE, many us of us have been part of a remote workforce for years, and we’ve learned a thing or two about work-from-home. In this webcast, we’ll share some tips and tricks as well as sound advice to that’ll help you and your colleagues survive and thrive while working anytime and anywhere.

We’ll touch on:

  • Work/life balance for the newly remote – it’s not all Netflix and Hulu
  • How to set boundaries and still get work done - even with kids or pets
  • Why you need a designated workspace and a routine – away from the kitchen
  • Remote workplace etiquette and how to tackle conference calls – dressing from the waist up

On Demand



Like most systems and IT admins, you’ve been supporting mobile and remote workers for a while now, but nothing could have prepared you for the challenge of transitioning your entire organization to remote overnight. In this webcast, you’ll learn work-from-home tips and tricks to help you address the challenges of managing and securing endpoints now that they reside outside your network. 

We’ll show you how to:

  • Create a managed installation
  • Better manage software installations
  • Download and install collaboration/remote tools 
  • Harden and secure your KACE Systems Management Appliance (SMA)

On Demand



Providing a hassle-free, remote helpdesk experience that balances end-user expectations with the SLAs of your IT resources doesn’t have to be a challenge. In this webcast, we’ll show you some tips and best practices to fully realize the potential of your IT service management solution, so you’re able to keep both end users and your IT team happy while demonstrating value of IT to the business. 

In this latest third installment of our KACE webcast series, you’ll learn how to:

  • Work collaboratively, efficiently and productively 
  • Implement and optimize your help desk self-service capabilities 
  • Remotely access and respond to tickets anytime, anywhere
  • Meet SLAs and support customers regardless of where they reside

On Demand



Your workforce of today and tomorrow is changing rapidly compared to how and where your employees worked even a short time ago. The rapid influx of remote workers makes it even more important than ever for you to have new tactics so you can provide convenient user access to files and systems balanced with the necessary increased levels of security. Even as the threat landscape is changing just as quickly as when vital work needs to get done remotely and on the move. 

In this webcast, our KACE experts will show you how to implement a winning least-privileged environment that adds security dynamically yet preserves the abilities of your employees to get their work done at the office, at home or even when on the move. 

In the fourth installment in our KACE Remote Workforce Webcast Series, you will learn how to: 

  • Increase user rights security for remote workers and beyond 
  • Avoid breaking existing workflows when moving to least privileges 
  • Obtain security audits for administrative account access 
  • Elevate user access rights dynamically without slowing down business productivity