For the best web experience, please use IE11+, Chrome, Firefox, or Safari

Quest On-Demand Cookie Policy

Background

Quest Software Inc. (“Quest”, “We”, “Our”, or the “Company”) and their affiliates are committed to protecting Your right to privacy, including providing You with the opportunity to control the use of cookies for Our products/websites.  For purposes of this Cookie Policy (this “Policy”) references to “You” or “Your” shall mean and include all users of  Our products/websites.  s. “Personal Information” or “Personal Data” mean any information relating to an individual who may be identified, directly or indirectly, by or from that information. 

Purpose

The purpose of this Policy is to provide users of Quest On-Demand products with guidance regarding our use of cookies, what they do, with whom they may communicate, and the options to enable or disable them.

For more information about cookies or personal data while using our products/websites please read our Privacy Policy or email privacy@quest.com

Cookies, Session Cookies & Persistent Cookies Defined

Our products/websites utilize cookies. A cookie is a small file/piece of code that is placed in the browser of your device by a server to help On Demand provide our services, collect data and provide enhanced functionality to improve the user experience. By using cookies, the information you previously provided can be retrieved on your next visit to the website so that your navigation time is reduced and your use of the website is simplified. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

We may use both session cookies, which expire once the web browser is closed, and persistent cookies, which stay on your computer until you delete them, to deliver website functions. If you disable cookies in your browser, the website and its services may still be useable; however, certain parts of it may not function as effectively.

How We Use Cookies

We use cookies for the following reasons:

  • To enable core functionality on our website
  • To potentially enable our website to recognize you when you visit
  • To present information that is relevant to you
  • To optimize your browsing experience
  • To find out more about how visitors use our site
  • To collect statistics in an anonymized and aggregated form

How do I manage my cookies?

You can use this link to manage your cookie preferences for our website at any time. Alternatively, you can set your browser to block cookies. Please check your browser for instructions on how to do this.

Types of Cookies Used

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

3.2 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Policy Amendments

We reserve the right to amend this cookie policy without prior notice or consultation. Any amendments will take effect at the same time the policy is updated on the website.

Cookie Table

Cookie Name

Lifespan

Hostname

Category

Description

ai_session

PERSISTENT

login.microsoftonline.com

Strictly Necessary Cookies

This cookie name is associated with the Microsoft Application Insights software, which collects statistical usage and telemetry information for apps built on the Azure cloud platform. This is a unique anonymous session identifier cookie.

OptanonConsent

PERSISTENT

.quest-on-demand.com

Strictly Necessary Cookies

This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.

brcap

PERSISTENT

login.microsoftonline.com

Strictly Necessary Cookies

Client-side cookie (set by JavaScript) to validate client/web browser's touch capabilities.

Microsoft Applications TelemetryDeviceId

PERSISTENT

login.microsoftonline.com

Strictly Necessary Cookies

Azure AD Gateway cookie also used for tracking purposes.

buid

PERSISTENT

login.microsoftonline.com

Strictly Necessary Cookies

Tracks browser related information. Used for service telemetry and protection mechanisms.

fpc

PERSISTENT

login.microsoftonline.com

Strictly Necessary Cookies

Tracks browser related information. Used for tracking requests and throttling.

TSxxxxxxxx

PERSISTENT

login.microsoftonline.com

Strictly Necessary Cookies

You may see one or more of these. These cookies are essential for security measures.

CCState

PERSISTENT

login.microsoftonline.com

Strictly Necessary Cookies

Contains session information state to be used between Microsoft Entra ID and the Microsoft Entra Backup Authentication Service.

OptanonAlertBoxClosed

PERSISTENT

quest-on-demand.com

Strictly Necessary Cookies

This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.

_GRECAPTCHA

PERSISTENT

www.recaptcha.net

Strictly Necessary Cookies

This cookie is set by Google reCAPTCHA, a security service provided by Google. It is used to determine whether a user is a human visitor or a bot trying to spam or abuse the website. The _grecaptcha cookie helps in preventing spam, fraudulent activities, and unauthorized access, thereby safeguarding user data and the overall user experience.

CkTst

SESSION

login.microsoftonline.com

Strictly Necessary Cookies

This is a Microsoft MSN 1st party cookie that ensures the proper functioning of the website.

esctx

SESSION

login.microsoftonline.com

Strictly Necessary Cookies

Session context cookie information. For CSRF protection. Binds a request to a specific browser instance so the request can't be replayed outside the browser. No user information.

ESTSAUTH

SESSION

login.microsoftonline.com

Strictly Necessary Cookies

Contains user's session information to facilitate SSO. Transient.

SignInStateCookie

SESSION

login.microsoftonline.com

Strictly Necessary Cookies

Contains list of services accessed to facilitate sign-out. No user information. Security feature.

stsservicecookie

SESSION

login.microsoftonline.com

Strictly Necessary Cookies

Microsoft Entra Gateway cookie also used for tracking purposes.

x-ms-gateway-slice

SESSION

login.microsoftonline.com

Strictly Necessary Cookies

Microsoft Entra Gateway cookie used for tracking and load balance purposes

fs_lua

PERSISTENT

quest-on-demand.com

Performance

Captures the timestamp of the last user action. It is used to assist with the FullStory session lifecycle, ensuring user activity extends the session. See “What defines a session in FullStory?” for more info on the session lifecycle.

fs_uid

PERSISTENT

quest-on-demand.com

Performance

This cookie is used by FullStory for session tracking.