How to manage and unpack backups with Quest On Demand

Hi, I'm Sean Lutley, an instructional designer with Quest Software. And I'd like to welcome you to a Quest On Demand "How to Manage and Unpack Backups" video demonstration. After you log into On Demand, you will land on your dashboard. From here, you have some high-level data for all your purchased services. I'm going to pop over to the On Demand Recovery dashboard. From the recovery service dashboard, it gives you a high-level breakdown of how many backups you have, tasks that have completed or failed, along with unpacked objects, the difference feature report, which I covered in another video. And then you have your errors and if you have a hybrid connection set up. Then at the top, you can manage your backups, create backups, unpack backups, and configure a hybrid connection, which is also covered in another video. First, I'm going to select the Backups link. Here, you have a detailed list of all your backups when they were taken and a breakdown of what type of objects, service principals, and other details for each backup. From here, you can select a backup and select the Unpack link to start the unpacking process. Let's go back to the dashboard and Manage Backups. The first screen shows you your tenants if you have the schedule enabled, which means the backups are automatically taken, and then your retention is how long you keep your backups. And then you have the advanced data enabled if consent was granted. Just click on the tenant name to change these settings. Here, you can enable the schedule to enabled or disabled. The retention policy is one year to three years. If you want to backup your MFA settings, conditional access policies, and data related to inactive mailboxes, you need to check off that box. If you want to backup the MFA settings, you need credentials. And you can see right there what the required permissions are for the account that you need to collect that specific data. Then you have the Test Connection button, which will verify the credentials. The next thing we're going to do is we're going to unpack backups. We need to unpack them because they're compressed. The first checkbox clears the objects that were previously unpacked, which is what Quest recommends using in most cases. Then you also have the option to unpack service principles, devices, and conditional access policies. To do this, you would have needed to specify the credentials in the Manage Backup feature that we just previously looked at. Here, you can search for a certain backup. I'm just going to select the latest one and select Unpack. Then at the top, you can click on the green View Details box or I'm just going to click on the Tasks link to see its progress. Here, it gives you the name of the operation status. And under the Operations section, it shows you what steps it's performing during the process. After roughly 30 seconds, the backup was unpacked and you can see the status says completed. Under the Unpacked Objects link, you can perform a restore of one or multiple objects just by selecting them. It will restore them all in one task. And that concludes this video demonstration. Thank you for taking the time to watch, and there will be many more to come. To learn more about On Demand, visit us online.