Shared Channels is a new and powerful collaboration feature for Microsoft Teams. It has the ability to unlock many existing barriers to collaboration inside and outside your organization. But with great power comes great responsibility. We'll discuss three key areas that could pose challenges to your administration of Shared Channels: 1) Confusion over when to use a Standard Channel vs Private Channel vs Shared Channel – because once you choose a channel type there is no switching it! 2) Recognition and concern that data in Shared Channels can be exposed to outside people and entities. 3) Confusion about how to govern Shared Channels – all the knobs and controls for enabling/disabling specific users, and how to govern outside access. Come learn what Shared Channels can do for end-users, when they should be used, and options for governing access to the data so that you can reap the collaboration benefits without incurring undo risk.