The SMA is a comprehensive solution for IT management. We use it for ticketing, inventory, patching and asset tracking. And the SDA is great for organizations like ours that want to image large numbers of devices uniformly over time. It’s a specialized appliance and for us it’s indispensable
The IT team at University of Virginia’s McIntire School of Commerce must ensure that its services smoothly align with the needs of the academic community. The team uses the KACE Systems Management Appliance for help desk ticketing, workflows and device inventory, and the KACE Systems Deployment Appliance for software distribution, scripting and patching.