KACE Systems Management Appliance

Comprehensive systems management for any network-connected device

Automate and streamline endpoint management

As the quantity of endpoints you have to manage continues to grow, ad-hoc and manual processes and disparate endpoint system solutions are no longer sufficient. What if you could address hardware and software management, network security, and better service your end-user systems more efficiently all with a single endpoint management solution?

The KACE Systems Management Appliance (SMA) helps you accomplish these goals by automating complex administrative tasks and modernizing your unified endpoint management approach. This makes it possible for you to inventory all hardware and software, patch mission-critical applications and OS, reduce the risk of breach, and assure software license compliance. So you’re able to reduce systems management complexity and safeguard your vulnerable endpoints.

Comprehensive systems management
Fulfill all of your endpoint management needs, from initial deployment to ongoing management and retirement.
Secure network-connected devices
Block dangerous or unnecessary software and devices, and painlessly patch mission-critical applications and operating systems.
Streamline IT asset management
Gain visibility to software usage, so you can better allocate resources and assure software license compliance.


Inventory and IT asset management

Transform insight into action with turnkey reporting on all endpoints, from laptops and servers, to printers and IoT devices.

Server management and monitoring

Provide more consistent availability of business-critical applications with comprehensive server monitoring and management.

Efficient systems administration

Leverage an integrated console for an easy-to-use, single-pane-of-glass administrative interface with a dynamic set of administrative functions.

Patch management and endpoint security

Leverage robust endpoint security along with automated set-it-and-forget-it patch management and deployment.

KACE Go Mobile App

Work from wherever you’re most effective. Submit service desk tickets on-the-go, access the knowledge base and check on existing ticket status using from any mobile device.

Software distribution

Remotely distribute and install the right software to the right person at the right time.

Multiple deployment options

Choose to deploy the KACE SMA as an on-premises virtual appliance or as a hosted virtual appliance if you are interested in a hosted option.

Chromebook management

Comprehensive hardware and OS inventory and asset lifecycle management that improves service desk efficiency.

KACE Cloud Mobile Device Management integration

Manage and view both traditional endpoints and mobile devices when used with the KACE SMA through a single pane of glass.

Service desk

Improve user experience and make delivering a great help desk user experience look easy.


IT Ninja Community

A go-to resource for a wide variety of information on setup and deployment topics, this collaborative community serves as a spot for IT professionals to share with one another.

RayPack™ KACE Edition

Powerful repackaging tool for creating package and repackage software applications with RayPack™ KACE Edition. Get a one-year license of this powerful repackaging tool for creating customized application deployments.

Free web-based training

Leverage comprehensive, free, web-based training that’s designed to help get up and running faster and provide you with unlimited access to our complete KACE training library.

Tranxition profile migration solution

Fast, secure premium user profile migration tool that supports a wide range of third-party applications.

    Home Page

  • Quickly get a focused summary of all essential information. The home page also includes a guided tour for new users to get up to speed.

  • System Imaging

  • Eliminate redundant file transfers, saving time in the capture, storage and deployment of images with K-imaging, a flexible file-based image format.

  • Hardware Independent Provisioning

  • Capture and provision multiple hardware configurations using the driver library that automatically includes the correct drivers for each setup.

  • Scripted Installation

  • Create an unattended installation of Windows, regardless of the hardware target, using scripted installation.

  • Pre- and Post-Installation Tasks

  • Automate the execution of pre-/post-installation tasks through an easy-to-use, drag-and-drop interface. Use the example tasks or create your own.

  • Multicast Deployment

  • Increase the speed of large deployments and reduce network bandwidth by sending the same bits of data simultaneously to multiple devices.

  • User State Migration

  • Capture and deploy user-specific files and settings, along with an operating system and applications.

  • Remote Site Management

  • Minimize the strain on the headquarters network as assets are cached at remote locations with smart synchronization and bandwidth and timing controls.


Virtual KACE Systems Management Appliance software can be installed on virtual machines that meet the following requirements.

Processor & Memory




0 - 1000

2 CPUs


1000 - 2000

4 CPUs


2000 - 4000

8 CPUs


4000 - 8000

16 CPUs


8000 - 16000

24 CPUs


Network Interface


Network Interface Card

0 – 8000

1 Gigabit Ethernet Port


10 Gigabit Ethernet Port

Available Disk Space

1 TB (minimum)/3 TB (larger installations)



Server and Operating System


Virtualization Infrastructure Requirements

For VMware® installations:

  • VMware ESX®/ESXi™ 6.5 or later
  • Open Virtualization Format (OVF) 1.0

For Microsoft® Hyper-V® installations:

  • Windows Server® 2012 R2 with Hyper-V 
  • Windows Server 2016 with Hyper-V
Award-winningendpoint security

Award-winning endpoint security

See why KACE SMA won the Silver Award in the Endpoint Security category for Info Security’s 2018 Products Guide.


KACE Systems Management Appliance
KACE Systems Management Appliance
KACE Systems Management Appliance
Easily inventory all your Windows-based systems, for free
Read Datasheet
What's new in KACE SMA 9.0
Technical Brief
What's new in KACE SMA 9.0
What's new in KACE SMA 9.0
What's New in KACE Systems Management Appliance v9.0
Read Technical Brief
The Ten Key Features You Need in a Service Desk Solution
White Paper
The Ten Key Features You Need in a Service Desk Solution
The Ten Key Features You Need in a Service Desk Solution
How to make your users happy and your IT staff more productive
Read White Paper
Best Ways to Extend Endpoint Management and Security to Mobile Devices
White Paper
Best Ways to Extend Endpoint Management and Security to Mobile Devices
Best Ways to Extend Endpoint Management and Security to Mobile Devices
White paper: Best ways to extend endpoint management and security to mobile devices – Combine endpoint protection and mobile device management (MDM)
Read White Paper
Quest Unified Endpoint Management
White Paper
Quest Unified Endpoint Management
Quest Unified Endpoint Management
Quest overview of Unified Endpoint Management and how to build an effective strategy.
Read White Paper
UEM and IoT Devices, Vulnerabilities, and Risks
White Paper
UEM and IoT Devices, Vulnerabilities, and Risks
UEM and IoT Devices, Vulnerabilities, and Risks
Learn how unified endpoint management (UEM) enables organizations to optimize systems and securely manage all devices from a single console.
Read White Paper
Managing All Devices with Unified Endpoint Management (UEM)
White Paper
Managing All Devices with Unified Endpoint Management (UEM)
Managing All Devices with Unified Endpoint Management (UEM)
Managing All Devices with Unified Endpoint Management (UEM)
Read White Paper
Scalable, efficient Unified Endpoint Management (UEM)
Scalable, efficient Unified Endpoint Management (UEM)
Scalable, efficient Unified Endpoint Management (UEM)
Download this infographic to find out more about how a comprehensive unified endpoint management (UEM) strategy can help safeguard and simplify your endpoint systems management.
View Infographic

Get Started Now

Manage, secure and service all of your network-connected devices with a single solution.

More mid- to large-sized enterprises rely on KACE

Support & Services

Product Support

Self-service tools will help you to install, configure and troubleshoot your product.

Support Offerings

Find the right level of support to accommodate the unique needs of your organization.

Professional Services

Search from a wide range of available service offerings delivered onsite or remote to best suit your needs.

Education Services

Training courses delivered through online web-based, on-site or virtual instructor-led.