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KACE Systems Management Appliance

Comprehensive IT systems management for any network-connected device. The KACE® Systems Management Appliance by Quest® helps you fulfill all your endpoint management needs. This comprehensive solution provides automated endpoint-related administrative tasks, inventory of all hardware and software, patch management software for mission-critical applications and operating systems, reduced risk of a breach and guaranteed software license compliance.
KACE Systems Management Appliance
Gain complete control of your network-connected devices – all without leaving your chair. 01:58

Automate and streamline IT systems management

As the quantity of endpoints you have to manage continues to grow, ad-hoc efforts, manual processes and disparate endpoint system solutions are no longer sufficient. What if you could address hardware and software management, bolster network security and better service your end-user systems more efficiently — all with a single endpoint management solution? The KACE Systems Management Appliance lets you reduce system management complexity and safeguard your vulnerable endpoints.

Key benefits

Comprehensive IT systems management

Fulfill all of your endpoint management needs, from initial deployment to ongoing management and retirement using an intuitive workflow for maximum productivity.

Secure network-connected devices

Block dangerous or unnecessary software and devices, and painlessly patch mission-critical applications and operating systems. Ensure secure deployments — inside or outside of your DMZ — with user interface hardening and agent tunneling and quarantine.

Streamline IT asset management

Gain visibility into software usage, so you can better allocate resources and ensure software license compliance.


Inventory and IT asset management

Transform insight into action with turnkey reporting on all endpoints, from laptops and servers to printers and IoT devices.

Server management and monitoring

Provide more consistent availability of business-critical applications with comprehensive server monitoring and management.

Software license management

Ensure software compliance and take ownership of the entire software license management life cycle.

Efficient systems administration

Employ easy-to-use, integrated administrative tools to help you better manage your increasingly remote workforce.

Patch management and endpoint security

Gain peace of mind with robust endpoint security, including automated patch management and deployment, as well as on-demand Windows patch scheduling. The Security Dashboard lets you readily understand the patching state of each of the devices in your asset inventory. The Patch Schedule Wizard enables you to create patch schedules and view easy-to-understand patching results.

KACE Go Mobile App

Work from wherever you’re most effective. Submit service desk tickets on-the-go, access the knowledge base and check on existing ticket status using any mobile device.

Software distribution

Remotely distribute and install the right software to the right person at the right time.

Multiple deployment options

Deploy the KACE Systems Management Appliance as an on-premises virtual appliance or as a hosted virtual appliance.

Chromebook management

Comprehensive hardware and operating system inventory as well as asset life cycle management that improves service desk efficiency.

Mobile device management

Integrate with the KACE Cloud Mobile Device Manager to manage and view both traditional and modern endpoints using a single console.

KACE Service Desk

Improve your users’ experience with built-in, easy-to-use support, including intuitive self-help tools. Embedded training videos enable users to get help related to the current page they are working on.


IT Ninja community

Connect with fellow KACE professionals and experts to get questions answered, access resources, and learn tips and tricks for KACE setup and deployment.

SimpleHelp® Remote Control Software

New KACE customers can now receive five free licenses of SimpleHelp’s Business Edition Remote Control and Monitoring Software. SimpleHelp is bundled with the KACE Systems Management Appliance and the KACE Systems Deployment Appliance, offering an easy and cost-effective way to enhance remote support options.

Free web-based training

Access comprehensive web-based training designed to help you get up and running faster. Get unlimited free access to the complete KACE training library.

Tranxition profile migration solution

Get support for a range of third-party applications using this fast, secure user-profile migration tool.

Customer stories

Seminole County Public Schools

The KACE Systems Management Appliance provides both inventory and service desk on a single appliance, and it was far less expensive than the competitive solution we considered.

Tom Condo Supervisor of IS Operations, Seminole County Public Schools Read Case Study

Jaeb Center for Health Research

We use the KACE Systems Management Appliance for managing all the software deployments and upgrades in our networks for all of our endpoints. Before we had KACE, we found it challenging to keep software constantly updated.

Jonathan Guthrie Senior LAN Administrator, Jaeb Center for Health Research


Home page
User Interface Themes
Software Distribution
Patch Management
Service desk
Home page

Home page

See all the information you care about on a customizable home page.


Virtual KACE Systems Management Appliance software can be installed on virtual machines that meet the following requirements.

Processor & Memory




0 - 1000

2 CPUs


1000 - 2000

4 CPUs


2000 - 4000

8 CPUs


4000 - 8000

16 CPUs


8000 - 20000

24 CPUs


Network Interface


Network Interface Card

0 – 8000

1 Gigabit Ethernet Port


10 Gigabit Ethernet Port

Available Disk Space

1 TB (minimum)/3 TB (larger installations)



Server and Operating System


Virtualization Infrastructure Requirements

For VMware installations:

  • VMware ESX/ESXi 6.7 or later
  • Open Virtualization Format (OVF) 1.0

For Microsoft Hyper-V installations:

  • Windows Server 2012 R2 with Hyper-V 
  • Windows Server 2016 with Hyper-V
  • Windows Server 2019 with Hyper-V

Get started now

Manage, secure and service all of your network-connected devices with a single solution.

More mid- to large-sized enterprises rely on KACE

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Support and services

Product Support

Self-service tools will help you to install, configure and troubleshoot your product.

Support Offerings

Find the right level of support to accommodate the unique needs of your organization.

Professional Services

Search from a wide range of available service offerings delivered onsite or remote to best suit your needs.

Education Services

Training courses delivered through online web-based, on-site or virtual instructor-led.