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KACE Systems Management Appliance

Comprehensive IT systems management for any network-connected device. The KACE® Systems Management Appliance by Quest® helps you fulfill all your endpoint management needs. This comprehensive solution provides automated endpoint-related administrative tasks, inventory of all hardware and software, patch management software for mission-critical applications and operating systems, reduced risk of a breach and guaranteed software license compliance.
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KACE® Systems Management Appliance

KACE Systems Management Appliance
Capabilities
IT Asset Management Server Management Software License Management Efficient Systems Administration Security and Patch Management KACE Go Mobile App Software Distribution Deployment Options Chromebook Management Mobile Device Management KACE Service Desk
Resources Specs
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Gain complete control of your network-connected devices – all without leaving your chair. 01:58

Automate and streamline IT systems management

As the quantity of endpoints you have to manage continues to grow, ad-hoc efforts, manual processes and disparate endpoint system solutions are no longer sufficient. What if you could address hardware and software management, bolster network security and better service your end-user systems more efficiently — all with a single endpoint management solution? The KACE Systems Management Appliance lets you reduce system management complexity and safeguard your endpoints with key capabilities like patch management and vulnerability management tools.

Key benefits

Comprehensive and scalable IT systems management

Fulfill all your endpoint management needs, from initial deployment to ongoing management and retirement using an intuitive workflow for maximum productivity.

Secure network-connected devices

Block dangerous or unnecessary software and devices, and painlessly patch mission-critical applications and operating systems. Ensure secure deployments — inside or outside of your DMZ — with user interface hardening and agent tunneling and quarantine.

Streamline IT asset management

Gain visibility into software usage, so you can better allocate resources and ensure software license compliance.

Features

Inventory and IT asset management

Transform insight into action with turnkey reporting on all endpoints, from laptops and servers to printers and IoT devices.

Server management and monitoring

Provide more consistent availability of business-critical applications with comprehensive server monitoring and management.

Software license management

Ensure software compliance and take ownership of the entire software license management life cycle.

Efficient systems administration

Employ easy-to-use, integrated administrative tools to help you better manage IT systems management for your increasingly remote workforce.

Patch management and endpoint security

Gain peace of mind with robust endpoint security, including automated patch management and deployment, as well as on-demand Windows patch scheduling and vulnerability management tools. The Security Dashboard lets you readily understand the patching state of each of the devices in your asset inventory including Windows 11 devices. The Patch Schedule Wizard enables you to create patch schedules and view easy-to-understand patching results.

KACE Go Mobile App

Work from wherever you’re most effective. Submit service desk tickets on-the-go, access the knowledge base and check on existing ticket status using any mobile device.

Software distribution

Remotely distribute and install the right software to the right person at the right time.

Multiple deployment options

Deploy the KACE Systems Management Appliance as an on-premises virtual appliance or as a virtual appliance hosted in VMware, Hyper-V, Azure or Nutanix.

Chromebook management

Comprehensive hardware and operating system inventory as well as asset life cycle management that improves service desk efficiency.

Mobile device management

Integrate with the KACE Cloud Mobile Device Manager to manage and view both traditional and modern endpoints using a single console that combines the best capabilities of traditional and modern management.

KACE Service Desk

Improve your users’ experience with built-in, easy-to-use support, including intuitive self-help tools. Embedded training videos enable users to get help related to the current page they are working on.

Add-ons

IT Ninja community

Connect with fellow KACE professionals and experts to get questions answered, access resources, and learn tips and tricks for KACE setup and deployment.

SimpleHelp® Remote Control Software

New KACE customers can now receive five free licenses of SimpleHelp’s Business Edition Remote Control and Monitoring Software. SimpleHelp is bundled with the KACE Systems Management Appliance and the KACE Systems Deployment Appliance, offering an easy and cost-effective way to enhance remote support options.

Free web-based training

Access comprehensive web-based training designed to help you get up and running faster. Get unlimited free access to the complete KACE training library.

Tranxition profile migration solution

Get support for a range of third-party applications using this fast, secure user-profile migration tool.

Customer stories

Seminole County Public Schools

The KACE Systems Management Appliance provides both inventory and service desk on a single appliance, and it was far less expensive than the competitive solution we considered.

Tom Condo Supervisor of IS Operations, Seminole County Public Schools Read Case Study

Jaeb Center for Health Research

We use the KACE Systems Management Appliance for managing all the software deployments and upgrades in our networks for all of our endpoints. Before we had KACE, we found it challenging to keep software constantly updated.

Jonathan Guthrie Senior LAN Administrator, Jaeb Center for Health Research

Tour

Home page
User Interface Themes
Inventory
Monitoring
Reporting
Software Distribution
Endpoint Security
Service desk
IT systems management – home page

Home page

See all the information you care about on a customizable home page.

Specification

Virtual Appliance Technical Specifications

Virtual KACE Systems Management Appliance software can be installed on virtual machines that meet the following requirements.

Processor & Memory

Devices

Processor

Memory

0 - 1000

2 CPUs

4 GB RAM

1000 - 2000

4 CPUs

8 GB RAM

2000 - 4000

8 CPUs

16 GB RAM

4000 - 10000

16 CPUs

32 GB RAM

10000 - 50000

24 CPUs

64 GB RAM

Network Interface

Devices

Network Interface Card

0 – 8000

1 Gigabit Ethernet Port

8000+

10 Gigabit Ethernet Port

Available Disk Space

1 TB (minimum)/3 TB (larger installations)

Media

DVD

Server and Operating System

64-bit

Virtualization Infrastructure Requirements

For VMware installations:

  • VMware ESX/ESXi 6.7 or later
  • Open Virtualization Format (OVF) 1.0

For Microsoft Hyper-V installations:

  • Windows Server 2016 with Hyper-V
  • Windows Server 2019 with Hyper-V

For Nutanix installations:

  • Azure Marketplace
  • Nutanix

Industry recognition

Award-winning endpoint security

KACE Systems Management Appliance Wins Silver for Endpoint Security

KACE Systems Management Appliance Wins Info Security Silver Award

KACE SMA Bronze Stevie Award 2021

 

Resources

View All
Datasheet

KACE Systems Management Appliance

Manage any endpoint with a comprehensive, easy-to-use solution
White Paper

Managing All Devices with Unified Endpoint Management (UEM)

Managing All Devices with Unified Endpoint Management (UEM)
White Paper

2 Steps to Achieve Endpoint Compliance with KACE

Maintain systemwide endpoint compliance using KACE unified endpoint management (UEM) solutions to replace manual efforts.
White Paper

5 Steps to Battle Endpoint Cybercrime with KACE

The Quest unified endpoint management solution, including KACE SMA, helps safeguard all your endpoints, cut IT workloads & adhe...
White Paper

The Ten Key Features You Need in a Service Desk Solution

How to make your users happy and your IT staff more productive
White Paper

Best Ways to Extend Endpoint Management and Security to Mobile Devices

White paper: Best ways to extend endpoint management and security to mobile devices – Combine endpoint protection and mobile de...
Case Study

University saves time and costs by streamlining systems management

Anhalt University uses the KACE Systems Management Appliance to quickly inventory, image, manage, maintain and patch hundreds o...
Case Study

School district enables digital curriculum while saving $100,000

To efficiently manage 30,000 desktops and laptops, Seminole County Public Schools replaced multiple existing systems with KACE®...

Get started now

Manage, secure and service all of your network-connected devices with a single solution.
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