Maintain centralized control while providing the right level of support
Effectively manage support incidents regardless of your device or location. Get real-time alerts and complete your work with easy-to-use workflows for creating, cloning, reviewing, updating, deleting and resolving mobile service desk tickets. The KACE Go Mobile service desk app enables you to call or email an end user from within the service ticket, allowing for faster assistance. Improve escalation accuracy, enhance root cause isolation abilities and increase end user satisfaction.
KACE Go Mobile App requires KACE Systems Management Appliance v5.5 or later to operate. Please see the release notes for information on enabling mobile access.