KACE Essential Services

Add more value to your KACE appliances

KACE Essential Services

This comprehensive portfolio of professional, support and education services helps you realize the most value from your KACE endpoint systems management appliances. Whether you’re just getting started with your first appliance, looking for ways to augment your existing appliance or exploring ways to expand your KACE capabilities, KACE Essential Services will help you reach your goals. These services are designed to help your organization throughout the endpoint systems management lifecycle. We offer:

  • Professional services to help you deliver results by easily moving from planning to production
  • Support services to help you operate by optimizing performance and efficiency
  • Education services to help your business grow by maximizing value and benefits from your KACE appliances

Capabilities

KACE Essential Services consist of professional services, support services and education services

Professional services
Choose from our professional services to help customize the KACE Systems Management Appliance or the KACE Systems Deployment Appliance for your organization and move from planning to production quickly and easily. Our flexible services will help you capture detailed business and technical requirements to ensure the solution we provide will address your current challenges and also grow with you to meet your future needs, maximizing your return on investment. Our professional services include remote implementation, remote service desk configuration, remote health check, KACE SQL development, implementation consulting services and customized engagements. Learn more about our professional services for the KACE SMA and the KACE SDA.
Support services
Once you’re up and running on your appliances, our support services help you optimize performance and efficiency. We offer easy-to-use self-help tools, a qualified support team and optional 24x7 Support to help you quickly resolve issues, simplify IT tasks, mitigate risk, improve productivity and maximize uptime.
We also provide proactive support options that help boost productivity and maximize value. Our team of experts will collaborate with you to gain a deep understanding of your IT environment, support requirements and business needs, and then make recommendations about product usage and adoption to ensure you get the best return on your investment. Learn more about our support services.
Education services
KACE education services are designed to help you and your IT team continually adapt to new requirements, deliver new capabilities and discover ways to provide additional value to your organization. Our flexible learning opportunities empower you to realize the full potential of your KACE appliances by providing you with the information and training you need to automate more processes, become more data driven, improve security and availability, and accelerate business performance. We offer customizable, flexible and continuous learning opportunities to help you quickly progress from beginner to expert. Learn how our education services, including KACE JumpStart, KACE Backyard Boot Kamp and KACE Kontinuing Education, can help you maximize the value and benefits of the KACE SMA and the KACE SDA.