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On Demand Recovery

Establish a complete Entra ID recovery plan that minimizes downtime with no impact on end users. On Demand Recovery makes it possible. Run difference reports comparing your backups with live Entra ID to identify cloud-only users or attributes and pinpoint specific changes or deletions. Granularly search and restore exactly what you need or recover multiple users, groups and group memberships in bulk without PowerShell. This Entra ID recovery solution helps you mitigate the risk of data loss or service outage from human error and save valuable time and resources.

Microsoft Azure AD Backup & Recovery Gaps | Quest 01:34

Complete Active Directory and Entra ID recovery are essential for every organization in today’s cloud-based IT infrastructure. With businesses increasingly deploying hybrid cloud environments, a solid on-premises AD recovery plan alone isn’t sufficient any longer. Organizations now have more users and business data across Entra ID that need to be protected, including cloud-only objects such as Microsoft 365 and Entra ID groups, Azure B2B accounts, conditional access policies and more. On Demand Recovery will help your organization realize a complete Entra ID recovery plan that encompasses your entire hybrid environment, from on-premises data centers to the cloud.

As organizations continue to adopt cloud services and SaaS solutions, the need for a robust Entra ID backup strategy becomes increasingly critical. Our scalable solution adapts to your evolving business needs, whether you're operating in a public cloud, private cloud, or hybrid environment. By leveraging virtualization technologies and offering cloud storage options, we provide a flexible, as-a-service model that simplifies provisioning and management of your recovery infrastructure.

Our comprehensive Entra ID recovery solution integrates seamlessly with popular cloud platforms like AWS, ensuring compatibility with your existing IT infrastructure. Whether you're managing virtual machines or physical servers, our system provides the tools necessary to streamline your data protection and access management processes. By centralizing these functions, we help you reduce complexity, minimize risk, and ensure that your business-critical data and applications remain available and secure at all times.

Features

Cloud restoration

Expand the protection of both your Azure and Entra ID recovery by easily restoring hybrid and cloud objects including: user accounts, B2B users, Microsoft 365 and Entra ID groups, applications and devices. This cloud-based solution simplifies the restoration process, ensuring business continuity for your mission-critical systems.

Entra ID backup

Fortify your recovery plans  with robust Entra ID backup capabilities. Back up and restore cloud-only attributes for hybrid objects including membership in cloud-only groups, application roles assignments, directory role membership, Office License type, authentication contact info (including MFA settings) and Azure application custom attributes. This comprehensive approach to Entra ID backup ensures that your business data remains secure and recoverable.

Intuitive recovery dashboard

Integrate with Recovery Manager for Active Directory for a complete hybrid Entra ID recovery solution, providing true peace of mind. Pairing these solutions delivers a single, centralized recovery dashboard for both hybrid and cloud-only objects. Get details and capabilities that native tools don’t provide, run difference reports, and restore changes directly from the report, streamlining your IT infrastructure management.

Difference reporting

Run difference reports to compare changes or deletions made in both on-prem AD and Entra ID with any previous backup. Select and roll back only what’s required rather than restoring the entire object. This enables simple, fast recovery directly from the reporting interface, allowing administrators to respond quickly to any data loss or corruption.

Comprehensive, bulk recovery

Recover multiple on-prem AD, Entra ID and Microsoft 365 users, groups, attributes and other object properties simultaneously, without requiring PowerShell scripting. Easily restore almost anything that has been deleted — either accidentally or maliciously — ensuring business continuity and minimizing downtime.

Single admin interface

Restore users, groups, attributes and other object properties in minutes rather than hours while removing the need to access multiple admin interfaces on premises and in Entra ID. This centralized approach simplifies management and improves efficiency for IT administrators.

Granular search and restore

Search for modified or deleted on-premises and cloud-only objects, either entire user accounts or just specific attributes, and restore exactly what you need. Reduce the risk of manual error and ensure all recovery-related tasks are auditable.

Secure, encrypted backups

Ensure top-level Entra ID recovery by easily and securely backing up critical data in Azure Storage, including Entra ID and Microsoft 365 users, attributes, groups, group memberships, and Azure applications. Choose the backup retention period that best fits your company’s compliance needs and never worry about not being able to recover what you need. Our solution employs end-to-end encryption to protect your sensitive data throughout the backup and recovery process.

Restore hard-deleted mailbox data

When Microsoft 365 mailboxes are deleted - either intentionally or mistakenly – you lose the connection between the Microsoft 365 mailbox and email data. On Demand Recovery re-connects a user’s mailbox to their mailbox data. Quickly restore user access with no email data loss and minimal impact on productivity.

Tour

Quest On Demand overview
Recovery dashboard
Difference reporting
Object search and restore
In-depth chart view
Quest On Demand overview Azure AD disaster recovery tool

Quest On Demand overview

Quickly access and manage Azure AD recovery from a simple interface.

Specifications

Available in the following Microsoft Azure regions:

  • Australia
  • Canada
  • North Europe
  • United Kingdom
  • United States

ISO certifications

ISO certifications
Quest On Demand is included in the scope of the Platform Management ISO/IEC 27001, 27017 and 27018 certification.

Resources

Infographic

Seven Steps to Surviving the Active Directory Retirement Crisis

This infographic offers seven valuable tips to help your organization prepare for the impending Active Directory retirement cri...
Case Study

Global bank ensures security, cyber resilience and compliance.

The Canada-based bank relies an integrated suite of Quest solutions — and its partnership with the world’s top Active Director...
Technical Brief

Preparing for Attacks that Seek Total Annihilation

Defending your IT infrastructure against attack has never been a simple task. But things have taken a decidedly ugly turn of la...
E-book

How Mergers and Acquisitions Impact Data Security

Before your next M&A IT integration, read this ebook to discover how to avoid M&A IT, integration missteps, protect yourself fr...
Case Study

Global manufacturer minimizes downtime from a cyberattack or other disaster

With On Demand Recovery and Recovery Manager for Active Directory Disaster Recovery Edition, the company has peace of mind that...
E-book

Ultimate Cyber Resiliency: a guide to combatting AD security villains

This eBook highlights ways to achieve a full lifecycle of hybrid Active Directory cyber resiliency to mitigate risks before, du...
Infographic

Active Directory Vulnerabilities and Mitigation Tactics

Explore Active Directory security vulnerabilities and ways to mitigate risk of insider threats.
E-book

The State of Hybrid Active Directory Cyber Resilience

How do organizations today handle AD cybersecurity and where do they struggle most? To answer this, the State of Hybrid AD Cybe...

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Fast, secure hybrid Active Directory recovery

Support and services

Product Support

Self-service tools will help you to install, configure and troubleshoot your product.

Support Offerings

Find the right level of support to accommodate the unique needs of your organization.