[MUSIC PLAYING] Hey, everyone. I'm Jodi Evans, product manager for KACE Cloud here at Quest. And I wanted to take some time to see if I can help you answer questions you may have if you've been hearing this term modern management.
Now, some of you may have heard this term before while others may have not. So hopefully, I can shed some light on this and help clarify the definition. There's a lot to unpack here, so let's get started.
First, I think to understand this term, we need to zoom out and look at the overall landscape of device management. There have been two major camps out there, traditional and mobile device management, while modern is a recent addition to the party. Let's start to break these down and look at them with a bit of focus.
First up is traditional device management. Traditional management typically consists of a client server architecture where a management server communicates with a client that has a software agent installed. These devices most likely reside on the same or connected networks thereby producing a basic level of visibility and communication.
This management server usually has a large degree of operational control over these devices pertaining to device preparation, configuration, and ongoing maintenance, things like that.
Some common features could include device inventory for both hardware and software, configuration management abilities to include software distribution and potentially deeper levels of management like scripting, and update management abilities to include OS and application level patches.
Next up is mobile device management. Mobile management differs from traditional in that IT admins can configure policies for devices and then push those policies over the air using MDM protocols. The devices enroll to the MDM server, and that establishes the relationship through a configuration profile.
Some common mobile device management features could include device inventory and tracking, app distribution or an enterprise app store, remote device wipe, lock, or reset functionality, application whitelisting and blacklisting, and restriction enforcement.
Now, we'll talk about modern device management. With the conventional network perimeter dissolving, businesses are finding themselves in situations where more of their endpoints accessing corporate data are outside that perimeter. This makes them more difficult to manage.
Modern device management tries to solve this with solutions that can take advantage of mobile management styles yet still provide a good degree of control. That way it doesn't matter where the device is. You can manage it from anywhere and do it securely.
All this sounds good, but what are some reasons to incorporate modern management into my business practices? Well, I think that people just want the basics, a solution that allows device enrollment so they can ship devices directly to users without a ton of IT prep.
A turnkey solution that's up and running quickly shows a good return and device management using profiles leaving a light footprint on the device.
Next, I think people just want it to work. They want an intuitive interface with a easy user experience. Subscriptions let admins make an OpEx change, pay for what they need, and simplify their billing. And a cloud-based solution means less infrastructure to manage and capital expense to incur.
Lastly, I think people just want to have proper control, a modern management solution that adds to your overall zero trust strategy with remote management. In the case of device theft or data breach, lost and stolen devices can be wiped or reset. And this helps keep corporate data protected.
Some probing questions to consider about my readiness for modern management would be what's my reliance on the corporate network? Can my employees be productive regardless of location? Can they work from anywhere? What's my on-premise data center need? Do I want to keep my data center here? Does it make sense to manage that on cloud-based infrastructure? And what's my content delivery strategy?
Can I reduce the need to maintain delivery points across the organization? Am I ready to use SSO-based strategies to deliver cloud applications? The answers you discover may help add context and detail to your current style and future goals. But that doesn't mean you're ready right now.
So know that wherever you are in your journey, KACE is here to help you along the way. Whether your needs require a more traditional management solution or if you have needs that require further flexibility, we can work with you as trusted advisors and match up solutions to handle your essentials.
I hope this information helps and has been useful to you. So thanks for watching, and take care.