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How to import tape created different backup software

Hi All,

One of our customer is currently using different backupt software of Netvault. I don´t know his software. I have his tape.

 

Is it possible to restore his data through Netvault? Does anyone know of an import method for migrating tape data created in different backup software into Netvault?

 

Does Netvault have reader for any other backup product?

 

My client and my company has tape of lto-05.

 

Thanks your help.