Hi All,
Under 'Record Severity' rule, I see different severities defined which includes 'Fatal/Critical/Warning.' So far so good, but when I checked the 'Normal' option I did not find anything defined under severity rule variables or in the action tab.
I am trying to achieve an email notification in the form of 'reset' whenever a certain event id is cleared from the alarm console. I am thinking of a way to include an event id that would function as a reset for an alerted event id i.e., if 123 is the alert event id, then by defining 456 event id somehow I should get an email indicating that the issue with the event 123 is resolved.
Please provide your thoughts on how to achieve this along with any other possibilities of achieving the same.
Thank You
AJ