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    • 14 Aug 2018 at 11:56 PM
    • Started by doug watson on 14 Aug 2018 at 11:56 PM
    • Move Archive Manager to 2016 Core Server



      Im in the process of updating our older server architecture and our AM 5.3 server is on a 2008 R2 machine that needs to die.

      Im wanting to migrate the data onto a new Windows Server Core (1803) installation, utilising AM 5.4.

      All servers are virtual...

      • Archive Manager
      • 0 replies
    • 15 Jun 2018 at 12:13 PM
    • Last post by Freddy.Rodriguez on 19 Jun 2018 at 09:33 PM
    • ArchiveManager 5.4 data loader can't keep up


      Is there any way to speed up processing of email?  Things worked great with the old MAPI connector.  Now that Microsoft no longer supports it, Quest Support had me install the full version of Outlook on and its using real Outlook engine I guess to scrape...

      • Archive Manager
      • 3 replies
    • 08 Jun 2018 at 08:17 PM
    • Last post by John Allan Canning on 11 Jun 2018 at 01:33 PM
    • Delete Policy configured on Archive Manager never starts


      I had installed Archive Manager and works fine, but in the Drive E where it is all information about Archive Exports Data, Logs, etc...is almost full...so I trying to configure into Retention Policies one Delete Policy where delete all information...

      • Archive Manager
      • 1 reply
    • 17 May 2018 at 01:40 AM
    • Last post by David.Cummings on 17 May 2018 at 03:06 PM
    • Some gaps in our archive


      The history of the use of Archive Manager in my workplace is quite spotty. We initially purchased and installed it MANY years ago. Because I work in local government, making management decisions can be difficult and time consuming (.....I'm trying to diplomatically...

      • Archive Manager
      • 1 reply
    • 15 Mar 2012 at 06:54 PM
    • Last post by simonsmithh on 19 Apr 2018 at 05:25 AM
    • Can I merge archived emails back into the mailbox?


      We have a user that is leaving the company and would like his mailbox, including his archived emails, exported to a PST. This works fine with creating an Offline Copy and exporting his mailbox and the Offline Copy to PST's. However, we would like to merge...

      • Archive Manager
      • 17 replies
    • 06 Mar 2018 at 12:00 AM
    • Last post by David.Cummings on 08 Mar 2018 at 03:29 PM
    • SQL Server Cumulative Updates


      Hi All,


      We have Archie Manager 5.3 running on SQL Server 2014 SP2.  The release notes for the software don't mention anything specifically for the Cumulative Updates to the database server, will we run into any problems we if apply CU9 to this server...

      • Archive Manager
      • 1 reply
    • 07 Mar 2018 at 02:09 AM
    • Last post by David.Cummings on 08 Mar 2018 at 03:15 PM
    • Reset archivemgr_esm service account password?



      One more question from me (busy month!)

      We may need to reset the password for our Archivemgr_esm service account.  What considerations are there in this case?  Obviously I'll need to enter the new password into the service account credentials (And I...

      • Archive Manager
      • 1 reply
    • 26 Feb 2018 at 10:20 PM
    • Last post by myles.toomey on 07 Mar 2018 at 02:01 AM
    • Archive Manager 5.4 search fails with error


      Hi, A few of our staff here get the following error on attempting a search in AM 5.4

      [500] Internal Server Error: There is already an object named 'PK_#FromEA_emailAddressID' in the database. Could not create constraint or index. See previous errors...

      • Archive Manager
      • 3 replies
    • 20 Feb 2018 at 09:04 PM
    • Last post by David.Cummings on 26 Feb 2018 at 11:06 PM
    • Exchange Utility Reconstruct Speed


      Im reconstructing a mailbox, and it seems to be running slow.

      Im currently getting the below status

      2.54 Per min, 0.04 Per sec and processing time is 20:41:56

      I checked the log (ExchangeUtility.wlog) and it is processing but i did notice this at the s...

      • Archive Manager
      • 1 reply
    • 11 Jan 2018 at 03:06 PM
    • Last post by David.Cummings on 17 Jan 2018 at 09:31 PM
    • Feature Request - Access to the Outlook GAL


      Would it be possible to look at the possibility of adding the ability, as an option, to interrogate the Outlook GAL when sending a message from Archive Manager ?



      • Archive Manager
      • 3 replies
    • 22 Dec 2017 at 12:50 PM
    • Last post by Community Admin on 22 Dec 2017 at 02:54 PM
    • Deleted mailboxes


      I deleted some mailboxes in Archive Manager a few days ago. And I found I had a mistake to delete some mailboxes which I shouldn't. I can only search those mailboxes when I chose deleted "Yes" but I can not to manage those mailboxes.Could you tell me...

      • Archive Manager
      • 1 reply