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    • 15 Mar 2012 at 06:54 PM
    • Last post by michaeladdy on 11 Oct 2019 at 06:24 AM
    • Can I merge archived emails back into the mailbox?


      We have a user that is leaving the company and would like his mailbox, including his archived emails, exported to a PST. This works fine with creating an Offline Copy and exporting his mailbox and the Offline Copy to PST's. However, we would like to merge...

      • Archive Manager
      • 17 replies
    • 08 Oct 2019 at 10:40 PM
    • Started by dsichel on 08 Oct 2019 at 10:40 PM
    • Use API to export search results to a PST


      Can you use the API to run a search and export the results into a PST file?

      I would like to write a python script to query the Archive Manager (retrieve a saved search, modify the start/end dates and email address then run the search). When the search...

      • Archive Manager
      • 0 replies
    • 30 Sep 2019 at 07:26 AM
    • Started by verabardell on 30 Sep 2019 at 07:26 AM
    • How do I convert a file in a DBX format from Outlook data?


      Outlook Express does not support in new windows. In the new window, MS Outlook supports, but the DBX file of Outlook Express does not open in MS Outlook. I have some imported DBX files, I need a good converter tool that will convert my DBX file to PST...

      • Archive Manager
      • 0 replies
    • 08 Jul 2019 at 01:52 PM
    • Last post by mark hartley on 08 Aug 2019 at 08:26 PM
    • Failed to archive message with Metalogix


      Since the end of the last week, I can no longer integrate the PSTs of our users in Metalogix (version I receive the same error below: Failed to archive message ..... Failed to store message. Split result: 800A0248. The document is locked...

      • Archive Manager
      • 1 reply
    • 29 Jul 2019 at 05:10 PM
    • Last post by mark hartley on 08 Aug 2019 at 08:05 PM
    • Outlook 2016 forms not work, cannot retrieve attachments


      Error = Your forms cache is probably corrupt

      I tried this reg edit

      Outlook 2016:


      DWORD: DisableCustomFormItemScript

      Value: 0 (to enable)


      • Archive Manager
      • 1 reply
    • 06 Aug 2019 at 06:50 PM
    • Started by kouros2020 on 06 Aug 2019 at 06:50 PM
    • What are the steps to migrate from old server to a new server


      We are currently running Exchange Archive Manager (8.0) on a Windows Server 2008R2, and are considering a move to a new Windows Server 2012 R2.

      The current server has all the services, HSM is stored on another drive ( for example on "D" Drive" and SQL...

      • Archive Manager
      • 0 replies
    • 15 Jul 2019 at 08:02 PM
    • Started by brauenb on 15 Jul 2019 at 08:02 PM
    • Exclude email signatures when archiving


      Hi all,

      I'm helping some users out and trying to manipulate some settings that are in relation to user email signatures. We've had requests to see if these can be excluded from the archiving process, allowing them to escalate ther search capabilities...

      • Archive Manager
      • 0 replies
    • 26 Jun 2019 at 02:59 AM
    • Last post by joycey8 on 26 Jun 2019 at 03:13 AM
    • Script execution failed line 1290


      Hi there, some of our users are getting a popup box from the archive manager outlook form saying that script execution has failed on line 1290. I understand this to be some vbscript in a outlook form, is there anyway that I can find out what this line...

      • Archive Manager
      • 1 reply
    • 03 Dec 2018 at 04:43 PM
    • Last post by David.Cummings on 29 Mar 2019 at 10:25 PM
    • Opening email attachment on archived email causes logon box.


      We are using AM 5.4 and when our users have an email in archive manager that has another email as an attachment it will prompt for login before it will allow that email to be forwarded or the attachment to be opened.  It will work if the user has administrator...

      • Archive Manager
      • 1 reply
    • 11 Feb 2019 at 03:12 PM
    • Last post by David.Cummings on 29 Mar 2019 at 10:25 PM
    • EWSMax Subscriptions setting and AM impact


      Has anyone made the Throttling Policy setting in the Microsoft Security Advisory, ADV190007, published last week?  Does anyone know if the EwsMaxSubscriptions setting of "0" have any impact on Archive Manager performance/functionality?

      • Archive Manager
      • 1 reply
    • 22 Jan 2019 at 09:58 PM
    • Last post by David.Cummings on 06 Feb 2019 at 02:43 PM
    • MAPI error 8004010F



      One of mailboxes is giving me this error message:

      ERROR: Mailbox.OpenEntry(RootFolder):
      MAPI error 8004010F
      Error: The client operation failed.
      Component: Microsoft Exchange Server Information Store
      Low level error: 8004010F
      Context: 00000501

      I am not...

      • Archive Manager
      • 1 reply