Upgrading from 5.3 to 5.5 - any experiences?

hi All,

I'm about to upgrade from 5.3 to 5.5. The server is backed up and the instructions look straight forward enough. I'm just wondering if anyone has done this and how smoothly did it go?

Also is there a way of just backing up the configuration settings? I see that it goes back into the configuration, and pre populates it with your previous settings, if possible I'd like to be able to back up my existing settings so I can import them again if this goes wrong.

thanks in advance


  • Hello, 

    The Configuration is kept in the database 
    The Website information is migrated however you may want to take screenshots of your IIS configuration (Website Bindings)
    It normally goes smooth. 

    This is the way I do it just so there is logging in the event of an issue, and to ensure there is no issues:

    1. You can upgrade to 5.5 by downloading it here:


    2. Then you would want to login to the Archive Manager machine with the same account that is a Sysadmin on the SQL server
    3. Stop all of the Archive Manager services and set them to disabled.

    4. Then run the following from Command Prompt from the Directory that has the Extracted package:

    msiexec /i "ArchiveManagerInstaller.msi" /L*V "Install.log"

    Note: Sysadmin can be removed after the upgrade if need.

    5. After the install click to Launch the Configuration Console
    6. Run through the Configuration Console by clicking next and ensure all of your settings are what they should be (Website binding, Log location, etc)
    7. After you have completed the Configuration Console, reboot the Archive Manager server.

    Thank you, 

    Quest Support

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