Change Auditor

Change Auditor Web Client - Add option grayed out

I have a new user I added to an Active Directory group and this AD group is a member of the Change Auditor Operators group.  The user logs into Change Auditor using the Web client, but when he tries to perform a Quick Search, the Add is grayed out under the What tab.  Has anyone seen this?  Does he need to select something first before this becomes available?  I didn't find anything in previous posts in regards to this topic.