Dear DA Support,
The last time I upgraded DA 9.2 to DA 10.1 I have some problem with network printer not deploy to client windows 8, 8.1 and 10.
whereas client that running windows 7 not has problem about this
The printer shared in Windows Server 2008 OS.
please guide and advices me to solving it.
With an issue like this, I would start by reviewing the SLTrace.htm log file to see if there are any indicators of why the printers are not mapping for your 8, 8.1, and 10 machines. It could be an issue with how Validation Logic was configured. Take a look at these Knowledge Base (KB) articles below they may help in resolving your issue:
How to troubleshoot printer issues
How to enable and locate the SLtrace file for troubleshooting
How Validation Logic works and tips for configuration
If the KBs do not help in resolving your issue, you can Contact Technical Support directly to have a support case opened and we can review your logs and settings.
