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Missing Permissions to create default profile for IT Monitoring Console

nicole.h.dodd.ctr
over 6 years ago

I have read all the permissions needed to create the default profile for IT Monitoring Console. The application is installed however, the default profile isn't showing. I am curious to know if I am missing some permissions somewhere as when I try to actually create a profile I receive a COM+ application error and states I cannot create the profile, access denied. If someone would be so gracious to help me out on what I am potentially missing as far as permissions go, that would be awesome.

 

Any feedback would be great!

 

Thanks,

Nicole

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  • over 6 years ago

    Hi Nicole,

    Were you able to create the profile?

    Please review this SysReq section about the rights needed to create the profile:

    1. Administrator role for COM+ System Application: To check if you have the Administrator role, open the Component Services MMC snap-in on the computer with Monitoring Console, and view the Computers | My Computer | COM+ Applications | System Application | Roles | Administrator | Users node. Local Administrators group is there by default, so if you are the member of local Administrators, it should work.
    2. Membership in the "InTrust Alerting Admins" local group. Add yourself manually into this group.
    3. If you are trying to create a profile locally on the computer where Mon Console is installed, and User Account Control is turned on, to open the Monitoring Console Administration page, Internet Explorer must be started using the Run as administrator command (from the Windows main menu, right-click and "run as administrator").
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  • over 6 years ago

    Hi Nicole,

    Were you able to create the profile?

    Please review this SysReq section about the rights needed to create the profile:

    1. Administrator role for COM+ System Application: To check if you have the Administrator role, open the Component Services MMC snap-in on the computer with Monitoring Console, and view the Computers | My Computer | COM+ Applications | System Application | Roles | Administrator | Users node. Local Administrators group is there by default, so if you are the member of local Administrators, it should work.
    2. Membership in the "InTrust Alerting Admins" local group. Add yourself manually into this group.
    3. If you are trying to create a profile locally on the computer where Mon Console is installed, and User Account Control is turned on, to open the Monitoring Console Administration page, Internet Explorer must be started using the Run as administrator command (from the Windows main menu, right-click and "run as administrator").
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