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Mailbox undo switch error

I am getting the below error when I am trying to undo switch of mailboxes. I am getting this for all mailbox sync jobs involving different source Exchange orgs. Autodiscover is working as expected and I have also tried to set the Autodiscover URL in set-organizationproperties in QMMEX POwershell.

Autodiscover Request failed for user

2017-09-04 15:34:21.3778 Px5C4 Tx78 A9 C6 M10 Error Microsoft.Exchange.WebServices.Data.ServiceRemoteException: An internal server error occurred. The operation failed.
at Dell.MigrationManagerForExchange.General.Autodiscover.Autodiscover.GetUserSettings(String emailAddress, NetworkCredential creds, Uri& autodiscoverUrl, Boolean enableScpLookup, Nullable`1& isExternal, AutodiscoverUserSetting[] userSettingNames)
at Dell.MigrationManagerForExchange.General.Autodiscover.Autodiscover.GetEwsUrl(String emailAddress, NetworkCredential creds, Uri& autodiscoverUrl, Boolean enableScpLookup)
at Quest.MigrationManager.Exchange.MigrationConnectors.Ews.EwsSessionCreator.DiscoverUrl()
at Quest.MigrationManager.Exchange.MigrationConnectors.Ews.EwsSessionCreator.get_Url()
at Quest.MigrationManager.Exchange.MigrationConnectors.Ews.EwsSessionCreator.GetExchangeService()
at Quest.MigrationManager.Exchange.MigrationConnectors.Ews.EwsSyncConnector.get_Exs()
at Quest.MigrationManager.Exchange.MigrationConnectors.Ews.EwsSyncConnector.ConnectInternal()
at Quest.MigrationManager.Exchange.MigrationConnectors.Ews.EwsSyncConnector.ReconnectOverAutodiscover()
at Quest.MigrationManager.Exchange.MigrationConnectors.Ews.EwsSyncConnector.Connect()
at Quest.MigrationManager.Exchange.Agent.Jobs.DisPlusO365JobBase.ConnectOverEws()
at Quest.MigrationManager.Exchange.Agent.Jobs.DisBaseJob.ConnectionOverEws()
at Quest.MigrationManager.Exchange.Agent.Jobs.DisBaseJob.PerformSync()
at Quest.MigrationManager.Exchange.Agent.Jobs.DisBaseJob.RunJob()

Thanks.

Parents
  • In the log file it will give more information for the autodiscover entries as to where it's looking. We need to see more of the log file. You can copy and paste more of the log, or you can open up a Service Request and attach the emwmigration.log and MAgE.log file.
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  • In the log file it will give more information for the autodiscover entries as to where it's looking. We need to see more of the log file. You can copy and paste more of the log, or you can open up a Service Request and attach the emwmigration.log and MAgE.log file.
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