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    • 13 Mar 2019 at 04:58 PM
    • Last post by phuffers on 17 Apr 2019 at 02:57 PM
    • Agentless Snapshot Question

      0

      Rapid Recovery 6.2.1...esxi 5.5...if i decide to do agentless on some of my servers, what is the method of the snapshot being created? I know the agent uses VSS and the local RR logs to know what to backup in each snapshot in windows but wasnt sure how...

      • Rapid Recovery
      • 266 views
      • 9 replies
    • 08 Apr 2019 at 12:59 PM
    • Last post by slarkinsol on 09 Apr 2019 at 04:23 PM
    • Downgrade 6.2.100 to 6.1.3 Questions

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      I have 2 new servers i have set up Rapid Recovery on. I installed 6.2.100 core. One server has 4 (not in production yet) servers and the other one doesnt have any. After finding out that the only way 6.2.100 can protect a server with 5.4.3.106 agent is...

      • Rapid Recovery
      • 136 views
      • 5 replies
    • 29 Mar 2019 at 07:53 PM
    • Last post by Scott.Moore on 04 Apr 2019 at 06:56 PM
    • DR-4000 NVRAM

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      Hi

      my DR4000 fails because NVRAM have a damage, the part number of NVRAM its 4KP8H Dell Marvell PCI-E HA1CA22640FH-RA1V35. its very difficult found this part, but i found a similary part: Dell / Marvell Full Height 8GB Write Acceleration Card - H9DXY

      Is...

      • Rapid Recovery
      • 139 views
      • 3 replies
    • 27 Apr 2018 at 02:18 AM
    • Last post by Tim Seymour on 04 Apr 2019 at 02:19 PM
    • Core Memory

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      Looking to start a discussion on Core memory usage and memory trouble-shooting in general

      1) The first problem we are seeing is that the Core will often be at 0 free memory with a HUGE amount in standby. Yes I know low free memory is "normal" in current...

      • Rapid Recovery
      • 3849 views
      • 13 replies
    • 04 Apr 2019 at 08:59 AM
    • Last post by Tim Seymour on 04 Apr 2019 at 01:59 PM
    • Contact Licence throught Web Proxy

      +1

      Hello Team,

      I can't contact the Licence Portail from my CORE throught a Web Proxy installed in my infrastructure.

      How may configure the licence contact from the core throught a Web Proxy ?

      Thx,

      Didier.

      • Rapid Recovery
      • 122 views
      • 2 replies
    • 25 Mar 2019 at 08:22 PM
    • Last post by Jose.A.Gonzalez on 25 Mar 2019 at 08:59 PM
    • Object reference not set to an instance of an object.S

      0

      Using "Export / Export Wizard" so that I can get SQL statement included in results.  Right-clicking in results to initiate export. 

      Works fine with statement with no parameter.  But with statement with a parameter, such as "Select part_nbr from...

      • Rapid Recovery
      • 92 views
      • 1 reply
    • 13 Mar 2019 at 07:04 PM
    • Last post by mlove on 19 Mar 2019 at 07:23 PM
    • 6.2.1 Agent Install Fails at Prerequites

      +1

      Installing 6.2.1 x64 agent on a 2016 server. I get an error CRT 2015 x64 failed with error code 1638..Another version of this product is already installed..and mentions remove or configure existing via add/remove programs...i do not see existing listed...

      • Rapid Recovery
      • 245 views
      • 3 replies
    • 14 Mar 2019 at 06:31 PM
    • Last post by slarkinsol on 15 Mar 2019 at 11:56 AM
    • Migrate Protection from 5.4.3 to 6.2.1

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      My current production backup are 2 DL4000 appliances running 5.4.3. I have set up RR 6.2.1 on 2 new 2016 servers. WHat is the best way to migrate protected machines from the DL4000 to the new RR 6.2.1 servers? FOr now i am going to leave the agents on...

      • Rapid Recovery
      • 116 views
      • 2 replies
    • 05 Mar 2019 at 03:30 PM
    • Last post by tim.sweet on 14 Mar 2019 at 01:32 PM
    • Replication WAN Issue

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      We recently updated our core at our DR facility to 6.2.1.100.  Our main facility is at 6.3.1.100.  We replicate roughly 100 servers at night.  Since we upgraded to 6.2.1.100 we noticed that our replication is taking an extra hour to hour and a half to complete...

      • Rapid Recovery
      • 352 views
      • 12 replies
    • 08 Mar 2019 at 12:15 PM
    • Last post by francis jeffrey on 08 Mar 2019 at 02:25 PM
    • Agent vs Agentless Question

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      Trying to decide agent vs Agentless for protected machines on my new Rapid Recovery solution. Is there a tech doc that lays out which features are available agent vs agentless for various types of MS servers? Such as file servers, Exchange or SQL? If...

      • Rapid Recovery
      • 196 views
      • 1 reply
    • 08 Mar 2019 at 01:35 PM
    • Last post by Tim Seymour on 08 Mar 2019 at 01:46 PM
    • Repository Partition - Drive letter or mount

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      I am setting up a new RR server. My current one is a DL4000 whcih came preconfigured from Dell. I noticed that the partition the repository is on has a mount location set vs a drive letter. Any reason to use one method (drive letter vs mount) or the other...

      • Rapid Recovery
      • 150 views
      • 1 reply
    • 08 Mar 2019 at 12:43 PM
    • Last post by slarkinsol on 08 Mar 2019 at 01:42 PM
    • License vs Repository Size

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      Setting up a new RR server. My license is only for 5TB repository but the raid disk i am setting up is 10tb partition. I purposely purchased more disk space in case i needed to expand my license to 10tb in the future. When i set up the first repository...

      • Rapid Recovery
      • 197 views
      • 3 replies
    • 07 Mar 2019 at 03:25 PM
    • Last post by Emte on 07 Mar 2019 at 03:46 PM
    • Agentless Windows box randomly taking a base

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      I have a Windows machine that we are testing agentless backups on. The machine isn't doing anything to increase or change the disk size. It has taken a base 2 nights in a row. It took a large incremental the night before, then a base the night before...

      • Rapid Recovery
      • 165 views
      • 3 replies