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    • 22 May 2019 at 05:33 AM
    • Last post by Jose.A.Gonzalez on 27 May 2019 at 02:57 AM
    • Rapid Recovery Agent Problems


      Ive been fighting an issues with the rapid recovery agent. After installation and the requested restart, my PC comes back with a recovery failed to launch windows problem. Im forced to reset the PC to get back to the desktop. has anyone experienced this...

      • Rapid Recovery
      • 3 replies
    • 13 May 2019 at 01:32 PM
    • Last post by phuffers on 16 May 2019 at 03:21 PM
    • Replication Job Disconnecting Users?


      Our DR site is connected to our main site by fiber that we own. A tech at the remote site is claiming that the replication job is disconnecting all their users from a file server like clockwork daily during replication. Replication for us typically consists...

      • Rapid Recovery
      • 4 replies
    • 07 May 2019 at 08:11 PM
    • Last post by mf_appassure on 10 May 2019 at 01:41 PM
    • Support for the Azure archive tier.


      I see a log of info about AWS glacier support but don't see much at all about the Azure archive tier.  Is there any support coming for this tier?

      I have noticed that the data for archives seem to be held in a file called "datafile.bin".  Without...

      • Rapid Recovery
      • 2 replies
    • 09 May 2019 at 11:52 AM
    • Last post by Tim Seymour on 09 May 2019 at 06:59 PM
    • Best Practice To Free Up Space Post Upgrade


      Hi All,

      I just upgraded a file server and obviously RR took a new snapshot. My question is what is the recommended method for gaining some space back on the repository? I have another protected server to upgrade soon and I need the room for yet another...

      • Rapid Recovery
      • 8 replies
    • 06 May 2019 at 01:09 AM
    • Last post by Tim Seymour on 07 May 2019 at 08:48 PM
    • Email notification when backup unsuccessful for X days?


      Let's say that a machine backs up every 2 hours.

      If a single backup attempt fails, I don't want an email notification about it.  However, if there are no successful backups for 3 straight days, I want an email notification.

      Is there a way to accomplish...

      • Rapid Recovery
      • 1 reply
    • 07 May 2019 at 07:49 PM
    • Started by mf_appassure on 07 May 2019 at 07:49 PM
    • Cataloging of files for restoring from Archives.


      I would like to know if there is any lower cost solution that will catalog files.

      I want to archive backups.  However, if you actually needed to do a restore of a file you need to know when and where the file existed.  I have seen software that does track...

      • Rapid Recovery
      • 0 replies
    • 13 Mar 2019 at 07:04 PM
    • Last post by slarkinsol on 03 May 2019 at 10:05 AM
    • 6.2.1 Agent Install Fails at Prerequites


      Installing 6.2.1 x64 agent on a 2016 server. I get an error CRT 2015 x64 failed with error code 1638..Another version of this product is already installed..and mentions remove or configure existing via add/remove programs...i do not see existing listed...

      • Rapid Recovery
      • 5 replies
    • 02 May 2019 at 02:10 PM
    • Started by guillaume.chartrand on 02 May 2019 at 02:10 PM
    • Rapid Recovery 6.2.1 restore failed


      Hi, I try to restore a linux machne on a VM. I boot the VM with the rapidrecovery live dvd I get an IP address and password but when I enter it on the restore tab on the GUI core console I got an error

      Here is the show details

      Exception chain...

      • Rapid Recovery
      • 0 replies
    • 30 Apr 2019 at 05:58 AM
    • Started by wayne_59449 on 30 Apr 2019 at 05:58 AM
    • vRanger Pro 4.5


      Hi Everyone,

      our company has license of this version, unfortunately we don’t have a copy of software to have new installation, can anyone forward me a copy?

      • Rapid Recovery
      • 0 replies
    • 26 Apr 2019 at 08:50 PM
    • Started by spena on 26 Apr 2019 at 08:50 PM
    • remove a node from the cluster from the structure shown in the image



      I´ve been searching for a while and can not find the solution to this, I really apreciate some help.

      I am getting and replication error because the virtual machines are searching for a disconnected node.  The error is "The transfer failed:...

      • Rapid Recovery
      • 0 replies
    • 13 Mar 2019 at 04:58 PM
    • Last post by phuffers on 17 Apr 2019 at 02:57 PM
    • Agentless Snapshot Question


      Rapid Recovery 6.2.1...esxi 5.5...if i decide to do agentless on some of my servers, what is the method of the snapshot being created? I know the agent uses VSS and the local RR logs to know what to backup in each snapshot in windows but wasnt sure how...

      • Rapid Recovery
      • 9 replies