Windows Updates Breaking Rapid Recovery Dashboard

Recently installed updates and this cause an the Rapid Recovery Console page to get an XML error. This was caused by a bad update : KB338830 - Windows Server 2012

After uninstalling this update the console access was working as normal. Also note that during the time i was unable to login to the console my normally scheduled jobs still ran as per the schedule.

  • Hi cbaer:

    As you mentioned, this is an issue specific to Windows 2012 only. Newer Windows versions are not affected. Although your solution is valid (and provides short term relief) a simpler and better approach is upgrading the core software to RapidRecovery 6.2.1.99 which works with all current Windows 2012 updates.