Recovery Manager

Outlook archive file not opening

MS Outlook throws the error “Outlook archive file not opening”.

Please suggest the solution.

  • Hi Kevin,

    I was hoping you could tell me a little more about the issue you're having.

    Are you using a Quest Product (Recovery Manager for Exchange for example), to attempt to mount a PST as a Source Storage and you're receiving the error?

    If you could let me know a little more about the issue, I should be able to offer assistance.

    Thank you,

  • It is happening due to the presence of an error of damage in Outlook data file (.pst) structure. Don’t panic with this one annoying experience in MS Outlook. You can fix it by using Inbox Repair tool i.e. integral part of all MS Outlook versions.

    Below are the steps to do the repair process by using ScanPST.exe.

    1: First of all, make sure that Outlook is closed

    2: Click on Start and search for ScanPST.exe, If you are unable to find the ScanPST.exe the locate it manually.

    3: After locating, Double click on ScanPST.exe to open the program.

    4: Now click on the browse option and browse the corrupt .pst file

    5: Then Click on start, Now the ScanPST.exe start the repair process and after completion its shows the report that any error found or not.

    6: Click on the Repair and once it gets complete click Ok.


    Edit: Post edited by Moderator to remove Third-Party link due to suspicion of malware or spam. If if is not Malware or Spam, please contact us via DM. 

  • The Native Method as described above, can be found here:

    How to repair your Outlook personal folder file (.pst)

    As for the Original Poster, KevinMitchell, were you attempting to use any Quest Recovery Tools that could not open the PST file? If so, please drop me a PM so that we can work to resolve the issue you're having.

  • Errors pertaining to PST show up generally because of corruption of PST files, Most common reason for PST corruption is an over sized PST file. Some of the most common solutions to this problem are mentioned as follows.

    * Use Microsoft's Inbox Repair Tool 'scanpst.exe'
    For more information on how to use the tool visit Microsoft's website and search for 'scanpst'

    * Reinstalling MS Outlook might turn out to be fruitful as this process will reinstall any other MS Outlook file which might be causing such problems.

    * Use an Antivirus. If you don't have one, GET ONE. Antivirus Software would target and remove any virus or malware that might be interfering with your PST file operations.

    * Use PST File Repair software available online. Such kind of software is designed to repair and recover damaged and corrupted PST files and ensure maximum data recovery than any other resolutions available, hence is always used as last resort option when every other method fails. One of such software is SYSINFOTOOLS PST FILE REPAIR for more information you can do a web-search for the same.

    * Use chkdsk utility available in Windows OS. It is Windows' proprietary disk corruption repair tool and it might solve any minor data corruption issues. If you don't know how to use chkdsk utility, you ca visit Microsoft's support page and search for instructions.

    * Split and Compress PST files. If you are a tech-wizard and know your way around how to split MS Outlook files and then Compress the original file, it would turn out to be a great solution to your problems.

    Each solution addresses a specific issue and there might be cases where you might need to employ more than one resolution to fix the error.

    Hope this helps.