Hi, I have a VPN but when I configured a PPTP connection, it can’t connect because the router blocks the output. What the actual issue I don’t know? Please help me.
If you have an existing RDP/Citrix/VMware connection to your server, RemoteScan doesn't typically require a new VPN tunnel in order to connect. If you are needing assistance connecting RemoteScan to your remote environment, you can reach RemoteScan support by calling 406-721-0276, or by submitting a ticket here:
Thanks Jason to prompt reply but I dont have a proper knowledge of vpn because I just start using a vpn. In the meantime I search on google and get several results like.
But still have no solution. Now I create a ticket on http://www.remote-scan.com/customer/contact.php may be they will provide a proper solution.