Alarms for specific Service installed on the Database server



I have a service called TunnelSetup running in my database server. Can I set an alarm for that specific service using Spotlight? 

I want to spotlight's alarm to send us an email when that windows service stops running.


What i have so far?

How can i tie this alarm to that service?


  • Hi,

    You can configure Spotlight to send an email when a particular services stop running by using the "The Details Contain" condition:


    Add the name of services and click OK:


    You'll see the condition at bottom of window:


    Hope that helps.


    Spotlight Support Team

  • Thanks Gita.

    I achieved it by adding the TunnelSetup value to the alarms. Since 'Service not running' will be triggered for every service that is set as automatic and not running. I also had to include the services for which alarm shouldnt be notified. 

    When i added the suggestion you had made, i was still getting notifications for the other services.

    Am I doing something wrong?

  • Hi,

    This really depends on what 'notifications' means. If you're referring to:

    1) Raised alarms inside Spotlight application - Use Alarms Configuration screen to add a new severity level to filter what type of alarm you'd like to received based on the service.

    2) Spotlight generated emails based on raised alarms - Use Alarm Actions Configuration screen to filter emails based on the raised alarms.

    My suggestion on Alarm Actions was to filter out emails and not alarms.

    Hope that helps. If you still have questions on this, I would be happy to open a support service request for you.

    Spotlight Support Team