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transfer failed problem with vss subsystem.

I know this has been addressed on this forum before so i apologize for re-posting but I've been down the rabbit hole for some time now.  I have RR 6.1.3.100 running and the agent is on about a dozen VM's in vmware.  Yesterday my hourly backups began failing with.

 

DosnapshotSet failed with error "they system was unable to flush I/O writes."   "problem with vss subsystem"    We've seen this before in other posts.

 

If i reboot, the first transfer is successful but not after that.  The application log has a vss error id 12297, 12289.  12297 states the volume shadow copy service error:  I/O writes cannot be flushed during shadow copy creation on volume (its the system reserve partition).

 

I've run chkdsk on both C:\ and system restore.

defrag on both.

gone as far as to reset the system restore so size isn't an issue, 90% free.    Same happens first one after reboot is good then fail.

I/O can't be a problem since the one i'm testing all changes on isn't in use period.

no other backup software in use, and shadow copies within windows is off. 

 

Thoughts or idea's?

 

EDIT: additionally if someone can help me understand how windows 'shadow copies' plays into how RR is working.