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Spotlight Playback Playback error [Connection Error]

charlene cassar
over 5 years ago

Hi,

I have installed the diagnostic server - spotlight playback on the same server as the database and the Spotlight installation. I am receiving the below error:


High Diagnostic Server - Spotlight Playback Playback error [Connection Error]: Connecting to the instance (local) as the user Spotlight_User_DBA failed : The TCP/IP connection to the host (local), port 1433 has failed. Error: 'null. Verify the connection properties, check that an instance of SQL Server is running on the host and accepting TCP/IP connections at the port, and that no firewall is blocking TCP connections to the port.'. 30/08/2018 09:27:15

Can anyone help me please?

The user name and password are correct.

Thank you in advance.

Char