When reviewing the event logs at the machine side is possible to see the C:\Program Files(x86)\Binary Tree\ADPro Agent\ReACL.exe is being blocked by the antivirus. I have researched support articles or documentation regarding antivirus exclusions at Quest Agent level, but it has not been possible to find it, and I only found the below: BTPassSvc.exe: If you are planning on Syncing Passwords in an environment where Symantec Antivirus or similar products exist then you will need to add BTPass executable to exclusion list. Question: Is there any guide with recommendations of a list of processes to be excluded from the antivirus at the Quest Agent side? In the meantime, I have asked the customer to exclude the folder C:\Program Files(x86)\Binary Tree\ADPro Agent

MCAfee Endpoint Security is blocking the machine cutover migration. - Binary Tree Directory Sync Pro for Active Directory - Binary Tree Directory Sync Pro for Active Directory

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ivan rincon over 2 years ago

1. When reviewing the event logs at the machine side is possible to see the C:\Program Files(x86)\Binary Tree\ADPro Agent\ReACL.exe is being blocked by the antivirus.
2. I have researched support articles or documentation regarding antivirus exclusions at Quest Agent level, but it has not been possible to find it, and I only found the below:

BTPassSvc.exe: If you are planning on Syncing Passwords in an environment where Symantec Antivirus or similar products exist then you will need to add BTPass executable to exclusion list.

Question: Is there any guide with recommendations of a list of processes to be excluded from the antivirus at the Quest Agent side?

In the meantime, I have asked the customer to exclude the folder C:\Program Files(x86)\Binary Tree\ADPro Agent