- When reviewing the event logs at the machine side is possible to see the C:\Program Files(x86)\Binary Tree\ADPro Agent\ReACL.exe is being blocked by the antivirus.
- I have researched support articles or documentation regarding antivirus exclusions at Quest Agent level, but it has not been possible to find it, and I only found the below:
- BTPassSvc.exe: If you are planning on Syncing Passwords in an environment where Symantec Antivirus or similar products exist then you will need to add BTPass executable to exclusion list.
Question: Is there any guide with recommendations of a list of processes to be excluded from the antivirus at the Quest Agent side?
In the meantime, I have asked the customer to exclude the folder C:\Program Files(x86)\Binary Tree\ADPro Agent