Our NEW webcast series is directed specifically at existing SharePlex product users. We call the series, “SharePlex Skills 101”, where we present topics that have a broad interest among administrators and users – people who use SharePlex often and are interested in learning more about important features and functions. This live webcast series takes place every month and lasts approximately 45 minutes with time for a Q&A.
Each webcast completed so far is listed here, along with the link to the Teams recording of each presentation. Each new webcast will be added to the list every month.
Click here to email the Customer Success Team with your questions and topic recommendations.
Title: An introduction to SharePlex Support
- Service Requests severity level explanation
- Knowledge base articles - where to find them & how to use them
- Basic logs required for support to investigate an issue
- Remote sessions
- Escalations
- When do we engage with Development & what basic information is shared
- 24/7 Support & how it works
- Support limitations & when to engage PSO
- Support surveys
Title: The Basics and Architecture Refresher
This webcast covered:
- How SharePlex replication works - SharePlex queues and processes, configuration files, parameters, etc.
- SharePlex configurations – Nine business use cases
- A quick look at the SharePlex console
This webcast covered:
- Learn how to use the procedure shareplex_ignore_trans for individual transactions
- Learn how to use SP_OCT_DENIED_USERID to exclude all transactions of a user
- Learn how to specify which DML transactions for a table should be replicated in the first place
Title: Cascading Replication
This webcast covered:
- How SharePlex cascading replication works
- SharePlex setup and Use cases
- How to use SSH tunneling to secure replication
Title: Capture - Architecture and Parameters
This webcast covered:
- How SharePlex Capture works
- Important files and configurations used by Capture
- How to adjust Capture behavior with parameters
Title: Capture - General Troubleshooting and Error Handling
This webcast covered:
- Capture common errors
- Where to look at, relevant logs, debugs
- Handling core dumps