In my last blog, I talked about some of the features and functionality every organization needs from a service desk solution. But there’s also a higher level question to consider: which delivery model is best for your enterprise?
Most organizations…
In my last blog, I talked about some of the features and functionality every organization needs from a service desk solution. But there’s also a higher level question to consider: which delivery model is best for your enterprise?
Most organizations…
IT departments today are striving to support new business initiatives, meet regulatory compliance requirements and operate under tough budget constraints.
Strategically implementing best practices, such as the Information Technology Infrastructure Library…