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Quest Change Auditor stops after a few minutes after started.

Every time I start the Quest Change Auditor it stops after a few minutes, I get the following event in the event log:

Log Name: System
Source: Service Control Manager
Date: 4/9/2018 3:56:58 PM
Event ID: 7023
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: 
Description:
The Quest ChangeAuditor for Windows File Servers service terminated with the following error:
%%-2147024891
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7023</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2018-04-09T19:56:58.572438200Z" />
<EventRecordID>103534</EventRecordID>
<Correlation />
<Execution ProcessID="488" ThreadID="2972" />
<Channel>System</Channel>
<Computer>Tol073.buckeyehq.com</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Quest ChangeAuditor for Windows File Servers</Data>
<Data Name="param2">%%-2147024891</Data>
</EventData>
</Event>

 

Any help would be appreciated.

Parents
  • Hi jhagan,

    What OS is the agent installed on?
    Have you tried uninstalling/reinstalling the agent?
    Was this agent ever working on this server?

    Unfortunately due to the large amount of time past since this version was released and the large number of changes to the agent architecture since then it is difficult to provide guidance/advise beyond checking some basic things and/or the upgrade (the suggested course of action).
Reply
  • Hi jhagan,

    What OS is the agent installed on?
    Have you tried uninstalling/reinstalling the agent?
    Was this agent ever working on this server?

    Unfortunately due to the large amount of time past since this version was released and the large number of changes to the agent architecture since then it is difficult to provide guidance/advise beyond checking some basic things and/or the upgrade (the suggested course of action).
Children
No Data