Hello. We've got a fresh install of DA 11.1. When I try to add a domain group to a local admin user group I constantly get a wierd time error: Business logic error: The string was not recognized as a valid DateTime. There is an unknown word starting at index 6. Call Stack at System.DateTimeParse.Parse(String s, DateTimeFormatInfo dtfi, DateTimeStyles styles) at ScriptLogic.DAConsole.DAConsole.WebControls.TimePicker.get_SelectedDate() at ScriptLogic.DAConsole.DAConsole.DAComponentUI.Profiles.Controls.TimingControl.get_CurrentTiming() at ScriptLogic.DAConsole.DAConsole.DAComponentUI.Profiles.ProfileTiming.SaveState(ProfileDomainObject p) at ScriptLogic.DAConsole.DAConsole.DAComponentUI.Profiles.ProfileItems.ProfileSettings.OnProfileItemCommand(Object sender, DOEventArgs e) at ScriptLogic.DAConsole.DAConsole.DAComponentUI.Profiles.DOEventHandler.Invoke(Object sender, DOEventArgs e) at ScriptLogic.DAConsole.DAConsole.DAComponentUI.Profiles.ProfileItemBase.RaiseCommandEvent(ProfileDomainObject obj, String cmd) at ScriptLogic.DAConsole.DAConsole.DAComponentUI.Profiles.ProfileItem.Save(ProfileDomainObject pdo) at ScriptLogic.DAConsole.DAConsole.DAComponentUI.Profiles.ProfileItem.FinishEdit(Boolean save) at ScriptLogic.DAConsole.DAConsole.DAComponentUI.Profiles.ProfileItem.FinishEdit(Object sender, EventArgs e) at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) Timing is set to startup

Hello, Please try the resolution in our knowledge base article called Business Logic Error: "String was not recognized as a valid DateTime.", link: https://support.quest.com/kace-desktop-authority/kb/233600/ , if the issue is not resolved, please create a service request in this way we can take a look of the issue over a Webex session. To create the service request please use one the following: https://support.quest.com/create-service-request Or You can call these numbers: 1.800.306.9329 or 949.754.8000 Monday to Friday from 8:00 am to 8:00 pm EDT Thank you.

After much effort and checking all of the possible sources of the error, in the end it was a setting in user profile. Changed the language to english and everything magicly works (there was a space in the date picker for scheduling tasks that caused the error). So DA -> gear icon next to the user -> set language to English -> save

local account management: Addng a domain group to local admin group error: Business logic error: The string was not recognized as a valid DateTime.

klemen forneci over 3 years ago

Hello.

We've got a fresh install of DA 11.1. When I try to add a domain group to a local admin user group I constantly get a wierd time error:

Business logic error: The string was not recognized as a valid DateTime. There is an unknown word starting at index 6.

Call Stack

at System.DateTimeParse.Parse(String s, DateTimeFormatInfo dtfi, DateTimeStyles styles)
at ScriptLogic.DAConsole.DAConsole.WebControls.TimePicker.get_SelectedDate()
at ScriptLogic.DAConsole.DAConsole.DAComponentUI.Profiles.Controls.TimingControl.get_CurrentTiming()
at ScriptLogic.DAConsole.DAConsole.DAComponentUI.Profiles.ProfileTiming.SaveState(ProfileDomainObject p)
at ScriptLogic.DAConsole.DAConsole.DAComponentUI.Profiles.ProfileItems.ProfileSettings.OnProfileItemCommand(Object sender, DOEventArgs e)
at ScriptLogic.DAConsole.DAConsole.DAComponentUI.Profiles.DOEventHandler.Invoke(Object sender, DOEventArgs e)
at ScriptLogic.DAConsole.DAConsole.DAComponentUI.Profiles.ProfileItemBase.RaiseCommandEvent(ProfileDomainObject obj, String cmd)
at ScriptLogic.DAConsole.DAConsole.DAComponentUI.Profiles.ProfileItem.Save(ProfileDomainObject pdo)
at ScriptLogic.DAConsole.DAConsole.DAComponentUI.Profiles.ProfileItem.FinishEdit(Boolean save)
at ScriptLogic.DAConsole.DAConsole.DAComponentUI.Profiles.ProfileItem.FinishEdit(Object sender, EventArgs e)
at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e)
at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument)
at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Timing is set to startup

Top Replies

Jorge.Corrales over 3 years ago +1 suggested

Hello,

Please try the resolution in our knowledge base article called Business Logic Error: "String was not recognized as a valid DateTime.", link: https://support.quest.com/kace-desktop-authority…

Parents

0 Jorge.Corrales over 3 years ago

Hello,

Please try the resolution in our knowledge base article called Business Logic Error: "String was not recognized as a valid DateTime.", link: https://support.quest.com/kace-desktop-authority/kb/233600/, if the issue is not resolved, please create a service request in this way we can take a look of the issue over a Webex session.

To create the service request please use one the following:

https://support.quest.com/create-service-request

Or

You can call these numbers:

1.800.306.9329 or 949.754.8000

Monday to Friday from 8:00 am to 8:00 pm EDT

Thank you.
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0 klemen forneci over 3 years ago in reply to Jorge.Corrales

I've tried this, but the error still remains. Just tell me, do you need to change these settings on the machine that hosts the DB, the DA SW or the client from whitch I'm accessing the DA portal?

Thank you and best regards,

Klemen
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0 Jorge.Corrales over 3 years ago in reply to klemen forneci

Hello Klemen,

Please verify you have the same format in the SQL server, the DA server, and the DC's. If you still having the issue please create a service request to review the problem over a Webex session and we will be more than glad to help you.

Kind regards,

Jorge C.
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0 klemen forneci over 3 years ago in reply to Jorge.Corrales

After much effort and checking all of the possible sources of the error, in the end it was a setting in user profile. Changed the language to english and everything magicly works (there was a space in the date picker for scheduling tasks that caused the error).

So DA -> gear icon next to the user -> set language to English -> save
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0 Jorge.Corrales over 3 years ago in reply to klemen forneci

Hello Klemen,
Thank you for sharing the resolution. So, it was a date/time format error. Very good job. Stay safe!
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0 Jorge.Corrales over 3 years ago in reply to klemen forneci

Hello Klemen,
Thank you for sharing the resolution. So, it was a date/time format error. Very good job. Stay safe!
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