Group Memberships not validating at login but will with refresh.

On first login I can see in sltrace log that only the local groups are being found, However after login and a policy refresh is forced sltrace log will show ad group memberships are found and all polices apply as expected.

This is only happening on a few user accounts so far but fear it may grow. 

  • Hello,

    The sltrace is recording the information provided by the AD when the user login. If the expected information is not shown in this log, something else can be causing the issue and DA cannot get the information.  What is the difference between the users/machines not getting this behavior and the ones with the problem? It could be a Network issue, anti-virus, firewall, etc. The DA code is the same for all the machines and users. My recommendation will be to create a service request in our Support Site or you can call the numbers below:

    1.800.306.9329 or 949.754.8000 Monday to Friday from 8:00 am to 6:00 pm EST to review this issue over a Webex session. 

    Kind regards,

    Jorge C.