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Desktop Authority: Anyone still using it?

tour43151
over 2 years ago

Hello Everyone,

This is my first post to the Spiceworks community, so I apologize if I did anything incorrectly. I hope to use this as a primary resource for some time!

Down to business, I am the Tech at a small company. We support about 250 desktops. Some of these desktops (around 40) are virtual desktops through VMware View and Teradici Zero clients. We currently use desktop authority for all of our desktops. It seems to work pretty well, there is always an easy way to do what we have to. We have no desire to switch at this time. However, it would appear that there are no longer any support forums for this product. I was wondering if there is anyone still using this product, and if so, where do they go for answers without having to constantly call Dell support?

tplinklogin

​https://pincodes.gen.in/

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  • 0 over 2 years ago

    Hello  ,

    Thank you very much for being a long time Desktop Authority customer.

    Here in Quest Support Organization, we have several information sources for our customers.

    You may visit our support portal at https://support.quest.com and you will find our Knowledge Base, technical documentation and also access to support via chat.

    Also, creating a new service request is really easy via your account, and while you create your request you will receive possible solutions for your scenario.

    And, of course, calling our support lines at 1.800.306.9329 or 949.754.8000 or 949.754.8080, our call administrators will create a new case for you.

    I hope you find this information useful, but remember we in Quest Support are always willing to assist you and guide you to take advantage of your Quest Products.

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  • 0 over 2 years ago

    Hello  ,

    Thank you very much for being a long time Desktop Authority customer.

    Here in Quest Support Organization, we have several information sources for our customers.

    You may visit our support portal at https://support.quest.com and you will find our Knowledge Base, technical documentation and also access to support via chat.

    Also, creating a new service request is really easy via your account, and while you create your request you will receive possible solutions for your scenario.

    And, of course, calling our support lines at 1.800.306.9329 or 949.754.8000 or 949.754.8080, our call administrators will create a new case for you.

    I hope you find this information useful, but remember we in Quest Support are always willing to assist you and guide you to take advantage of your Quest Products.

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