I tried setting the Deadlock collection for every 60 minutes but still showing as every 15 minutes. What process/collection controls this? Can it be modified Enterprise wide, not every agent?
If you could reopen the previous Service Request or open a new Service Request, our Support Team can reengage to review some of the items suggested previously, and engage the cartridge developers as well.
If you could reopen the previous Service Request or open a new Service Request, our Support Team can reengage to review some of the items suggested previously, and engage the cartridge developers as well.