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Quest Knowledge Portal Access Issues HTTP 401: Unauthorized

I have installed QKP on a server with IIS using Windows Authentication enabled. I am able to access QKP with the user account that I installed QKP application with. I am now trying to access QKP from my workstation with my own user account and I am recieving a HTTP 401: Unauthorized. Is there something within IIS that I need to configure that will allow an end user to access QKP from their laptop?

 

I appreciate any assistance.

 

Thanks,

Nicole

Parents
  • Hi Nicole,

    This should be covered by the following documentation section: https://support.quest.com/technical-documents/quest-knowledge-portal/2.11/install-guide/2#TOPIC-861559

    On SQL Reporting Services (SSRS) side in Home security settings I have to assign some role to this particular user (or the group containing this user). The Browser role should be enough for viewing the content in QKP. The Content Manager role is for managing folders and reports.

    On client side for my convenience in the IE Security settings I'm used to add the site with QKP to trusted sites, and then set Custom level option "automatic logon with current user name and password".

    On QKP side in IIS settings no changes needed.

Reply
  • Hi Nicole,

    This should be covered by the following documentation section: https://support.quest.com/technical-documents/quest-knowledge-portal/2.11/install-guide/2#TOPIC-861559

    On SQL Reporting Services (SSRS) side in Home security settings I have to assign some role to this particular user (or the group containing this user). The Browser role should be enough for viewing the content in QKP. The Content Manager role is for managing folders and reports.

    On client side for my convenience in the IE Security settings I'm used to add the site with QKP to trusted sites, and then set Custom level option "automatic logon with current user name and password".

    On QKP side in IIS settings no changes needed.

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