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Outlook Addin not returning FT search results

darrenm
over 6 years ago

from outlook addin users are getting no search results when running a FT search

  • over 6 years ago

    Hi Darren,

     

    It is possible that the default port (8228) of the Archive Manager Search service is being used by another application. You may do the following to resolve the issue:

     

    1. Run the netstat command to check which application is using port 8228.

     

    Use Netstat to See Listening Ports and PID in Windows

    helpdeskgeek.com/.../

     

    2. Change the port on the following config files:

     

    C:\Program Files (x86)\Metalogix\MAMSearch\PamSearch.exe.config

    C:\Program Files (x86)\Common Files\PAM\Services\PamPostProcessingSv\PAMPostProcessingSv.exe.config

    C:\Program Files (x86)\Metalogix\MAM4Exchange\Web\ExchangePamWS\Web.config

    C:\Program Files\Metalogix\ArchiveWeb\Web.config

     

    3. Restart the following services:

     

    MAM Search

    MAM Post-processing

    IIS

     

    I hope this helps.

     

     

    Regards,

    Cyrus

  • over 6 years ago

    Problem was config was pointing to the wrong server. C:\Program FIles (x86)\Metalogix\MAM4Exchange\Web\ExchangePamWS\Web.Config