Page analysis

I am testing the program but I cannot set up page analysis.

I get the following error messages:

1.The page component analysis failed when requested for page address http://xxx because the Alternate Access Mapping to access the page from this server has not been setup properly.

2.The page component analysis failed when requested for page address http://xxxx

the component analysis (metalogix_diagnosticmanager_componentanalysis2013.wsp) is deployed on the farm level for all site, no error.

We have two front-end server on load balancer status configuration, I try this key on this server:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\MSV1_0

BackConnectionHostNames

The service user is sysadmin on the sql and Farm Administrator.

Thanks for help me

Regards

Faye