I understand we purchased 5 activations. One person has left the team and his laptop has been rebuilt. A new team member has been recruited. We want the new team member to use Essentials. Please can we have an activation for him?

Hi Julian,

I have coordinated with the support engineer looking into the issue, he has informed me that you can try re-activating the license and let me know the result.

For the License Activation Guide, please refer to the link below:

www.metalogix.com/.../product_activation.html

Regards,

Bianca