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Urgent help NEEDED: Error 0x0000052E

I am trying to discover a workstation, but I got an error, and cannot solve the issue.

The remote registry service is turned on, Firewall is off, and We made sure there were not the same User/PC name either on a old AD and on a new AD.

I have no idea what the error of "the user name" and "the password" is pointing out.

Could somebody please give me an advice on this problem??

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Warning: Log path \\WIN-TC5MPVO01OL\QuestResourceUpdatingLogs$\ is not accessible. Error 0x0000052E. The user name or password is incorrect. .

Warning: Configuration path \\WIN-TC5MPVO01OL\QuestResourceUpdatingConfigs$\ is not accessible. Error 0x0000052E. The user name or password is incorrect. .

Warning: The Quest Migration Manager RUM Controller Service is not accessible. Error 0x00000005. Access is denied. .

Discovery completed successfully.

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0 Chris.Holley over 5 years ago

The error is the username/password is incorrect.

Follow the steps in this KB article to resolve the issue.

https://support.quest.com/migration-manager-for-ad/kb/156393/error-0x0000052e-logon-failure-unknown-user-name-or-bad-password-when-moving-a-computer-

Update the credentials by adding or reentering the username and password at both the global level and collection level if set at the collection level.

Global Credentials update:

1. Open Resource Update Manager console.

2. Open "Projects | Domain Credentials Manager"

3. Update the credentials as required.

Collection Credentials update:

Credentials supplied will be used to process only the members of the collection.

1. Right click collection name.

2. Select "Domain Credentials Manager"

3. Update the credentials as required.

Run a "Cleanup" task and then run a "Move" task again.

When entering the credentials make sure you use the following formats:
domain\username
users@domain.com
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0 Chris.Holley over 5 years ago

The error is the username/password is incorrect.

Follow the steps in this KB article to resolve the issue.

https://support.quest.com/migration-manager-for-ad/kb/156393/error-0x0000052e-logon-failure-unknown-user-name-or-bad-password-when-moving-a-computer-

Update the credentials by adding or reentering the username and password at both the global level and collection level if set at the collection level.

Global Credentials update:

1. Open Resource Update Manager console.

2. Open "Projects | Domain Credentials Manager"

3. Update the credentials as required.

Collection Credentials update:

Credentials supplied will be used to process only the members of the collection.

1. Right click collection name.

2. Select "Domain Credentials Manager"

3. Update the credentials as required.

Run a "Cleanup" task and then run a "Move" task again.

When entering the credentials make sure you use the following formats:
domain\username
users@domain.com
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0 infra global over 5 years ago in reply to Chris.Holley

Hi, Chris!

Thank you for your prompt reply and help. I really appreciate your kindness.

Actually, I looked at the same post, and followed the instruction and tried to fix it; however, the error I got was the exactly same. Nothing changed.

I wonder if there is anywhere else I should confirm.....
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