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Resource Update Manager 95% failing on 2 Registry Keys

Nick
over 4 years ago

Hi,

When using RUM 95% of my machines have processing warnings. When checking the logs I always see these two entries:

\\xxx Registry Error 5 Access is denied. SYSTEM\WaaS\Upfc (RegCreateKeyEx)
\\xxx Registry Error 5 Access is denied. SYSTEM\WaaS\WaaSMedic (RegCreateKeyEx)

I understand this is part of Windows As A Service, and refers to part of the Windows Update processes.

Is there anyway to stop this error happening? It is a bit annoying have to check all of the Warnings, which would show as 'OK' if it was not for these two registry keys.

We're only processing Windows 10, and most machines are 1809, but it does not make a difference what version (1803, 1709 etc)

  • 0 over 4 years ago

    Spoke with support, nothing that can be done here. These are just one of the keys that Quest can't update.

    Workaround so that it does not show Warning is to process twice, and the second time you process is to remove the Registry processing.

  • 0 over 3 years ago

    I've been seeing this a lot lately too.  My solution was to use the PowerRUM modules and I wrote a script that would collect all of the Errors and Warnings for machines that have finished the Processing task, and put them into a single log file and open it for me.  It makes life easier to have just 1 file to view the errors & warning from 20 machines, rather than 20 different files to look at.