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Is there any way we can do the copy function during business hours or is it recommended to do this after business hours.

Ajit
over 7 years ago

Hello,

We are currently having 4 exchange servers with about 6000 mailboxes.

OS : Windows 2008 R2 SP1

Exchange 2010 SP3 RU13 

Dell Migration Manager 8.12 is used to copy mailboxes to Office 365 Tenant.

When the copy job is attempted , users cannot work in their outlook sessions. Outlook sessions freezes .

Is there any way we can do the copy function during business hours or is it recomended to do this after business hours.

 

Checked the below article :

https://documents.software.dell.com/preparing-migration/8.12/release-notes/known-issues?ParentProduct=1042

Users will not be able to use Microsoft Outlook to log on to their mailboxes while the Mail Source Agent is processing them within a Remote Users Collection. If a user is working online, Microsoft Outlook will not operate while the mailbox is being processed. After mailbox processing has been completed, a user must log off and log back on to the mailbox

Please advise on the issue.

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  • 0 over 7 years ago
    Good Day,
    If you upgrade to the newest version of Migration Manager (8.13) you can use MAGE (the newer agent) to process the mailboxes, not in a Remote User Collection with Exchange 2010 as the source. This will allow access for your users to continue working.

    With your current version, "Remote User collections" aren't always the best way to go, I would suggest you just setup regular mail sync if you are experiencing the current issue per that KB.

    You have some options, but sounds like RUC (remote User Collection) wouldn't be the best way to go, unless you absolutely have to preserve the users OST.
    luke
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  • 0 over 7 years ago
    Good Day,
    If you upgrade to the newest version of Migration Manager (8.13) you can use MAGE (the newer agent) to process the mailboxes, not in a Remote User Collection with Exchange 2010 as the source. This will allow access for your users to continue working.

    With your current version, "Remote User collections" aren't always the best way to go, I would suggest you just setup regular mail sync if you are experiencing the current issue per that KB.

    You have some options, but sounds like RUC (remote User Collection) wouldn't be the best way to go, unless you absolutely have to preserve the users OST.
    luke
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