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Is there any way we can do the copy function during business hours or is it recommended to do this after business hours.

Ajit
over 7 years ago

Hello,

We are currently having 4 exchange servers with about 6000 mailboxes.

OS : Windows 2008 R2 SP1

Exchange 2010 SP3 RU13 

Dell Migration Manager 8.12 is used to copy mailboxes to Office 365 Tenant.

When the copy job is attempted , users cannot work in their outlook sessions. Outlook sessions freezes .

Is there any way we can do the copy function during business hours or is it recomended to do this after business hours.

 

Checked the below article :

https://documents.software.dell.com/preparing-migration/8.12/release-notes/known-issues?ParentProduct=1042

Users will not be able to use Microsoft Outlook to log on to their mailboxes while the Mail Source Agent is processing them within a Remote Users Collection. If a user is working online, Microsoft Outlook will not operate while the mailbox is being processed. After mailbox processing has been completed, a user must log off and log back on to the mailbox

Please advise on the issue.

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  • 0 over 7 years ago
    Hello Luke,

    Thank you for the reply. I am pleasantly surprised for the fast answer.

    Is there any hotfix applicable for migration manager 8.12 which can resolve the outlook freezing issue. Users are using outlook 2010 in online mode and not cached exchange mode.

    If upgrading to 8.13 will resolve the issue , then we will perform this.
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  • 0 over 7 years ago
    Hello Luke,

    Thank you for the reply. I am pleasantly surprised for the fast answer.

    Is there any hotfix applicable for migration manager 8.12 which can resolve the outlook freezing issue. Users are using outlook 2010 in online mode and not cached exchange mode.

    If upgrading to 8.13 will resolve the issue , then we will perform this.
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