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Is there any way we can do the copy function during business hours or is it recommended to do this after business hours.

Ajit
over 7 years ago

Hello,

We are currently having 4 exchange servers with about 6000 mailboxes.

OS : Windows 2008 R2 SP1

Exchange 2010 SP3 RU13 

Dell Migration Manager 8.12 is used to copy mailboxes to Office 365 Tenant.

When the copy job is attempted , users cannot work in their outlook sessions. Outlook sessions freezes .

Is there any way we can do the copy function during business hours or is it recomended to do this after business hours.

 

Checked the below article :

https://documents.software.dell.com/preparing-migration/8.12/release-notes/known-issues?ParentProduct=1042

Users will not be able to use Microsoft Outlook to log on to their mailboxes while the Mail Source Agent is processing them within a Remote Users Collection. If a user is working online, Microsoft Outlook will not operate while the mailbox is being processed. After mailbox processing has been completed, a user must log off and log back on to the mailbox

Please advise on the issue.

Parents
  • 0 over 7 years ago
    Hello ,

    Referred also 8.13 document and in this also same issue is documented.

    documents.software.dell.com/.../known-issues

    Users will not be able to use Microsoft Outlook to log on to their mailboxes while the Mail Source Agent is processing them within a Remote Users Collection. If a user is working online, Microsoft Outlook will not operate while the mailbox is being processed. After mailbox processing has been completed, a user must log off and log back on to the mailbox.
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  • 0 over 7 years ago
    Hello ,

    Referred also 8.13 document and in this also same issue is documented.

    documents.software.dell.com/.../known-issues

    Users will not be able to use Microsoft Outlook to log on to their mailboxes while the Mail Source Agent is processing them within a Remote Users Collection. If a user is working online, Microsoft Outlook will not operate while the mailbox is being processed. After mailbox processing has been completed, a user must log off and log back on to the mailbox.
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