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Users experience extreme outlook sluggish issues when the sync job runs.

Hello,

Current setup : Exchange 2010 SP3 RU14
Windows 2008 R2
Outlook in online mode

Customer would like to migrate to office 365.
Dell migration manager 8.12 is installed and mailboxes are being copied to office 365
Users experience extreme outlook sluggish issues when the sync job runs.
When the sync job stops , users do not experince any issues.

Request you to please recommend any known steps which can resolve the issue.

Parents
  • Hello,

    Thank you for the help.
    Checked and see Dell Migration Manager 8.13 is available and suggested to be installed to resolve performance issues.

    documents.software.dell.com/.../new-features

    Migration Manager for Exchange
    Microsoft Exchange 2016 organization is now supported as a migration destination in Exchange 2003-2013 to Exchange 2016 migration scenarios. For more information, see Source and Target Exchange Organizations—On-Premises Migration.
    Note: Migrating mailboxes to Microsoft Exchange 2016 using native mailbox move is not supported.
    Performance improvements for migration scenarios from Microsoft Exchange 2010/2013 to Microsoft Exchange 2013/2016 and Microsoft Office 365 including tangible overall migration performance improvement
    Decreased resource usage on agent host servers and source Exchange servers
    Lowered network traffic between MAgE and source Exchange organization during mailbox and calendar synchronization
    Processing of a recently added mailbox or deleting a mailbox from a collection is now performed as soon as possible without waiting until processing of other mailboxes in that collection completes.

    However , when checked known issues :

    documents.software.dell.com/.../known-issues

    Users will not be able to use Microsoft Outlook to log on to their mailboxes while the Mail Source Agent is processing them within a Remote Users Collection. If a user is working online, Microsoft Outlook will not operate while the mailbox is being processed. After mailbox processing has been completed, a user must log off and log back on to the mailbox.

    So request you to please let me know if we should plan and do the copy process after business hours only even if it is Dell Migration Manager 8.12 or 8.13 for Exchange
Reply
  • Hello,

    Thank you for the help.
    Checked and see Dell Migration Manager 8.13 is available and suggested to be installed to resolve performance issues.

    documents.software.dell.com/.../new-features

    Migration Manager for Exchange
    Microsoft Exchange 2016 organization is now supported as a migration destination in Exchange 2003-2013 to Exchange 2016 migration scenarios. For more information, see Source and Target Exchange Organizations—On-Premises Migration.
    Note: Migrating mailboxes to Microsoft Exchange 2016 using native mailbox move is not supported.
    Performance improvements for migration scenarios from Microsoft Exchange 2010/2013 to Microsoft Exchange 2013/2016 and Microsoft Office 365 including tangible overall migration performance improvement
    Decreased resource usage on agent host servers and source Exchange servers
    Lowered network traffic between MAgE and source Exchange organization during mailbox and calendar synchronization
    Processing of a recently added mailbox or deleting a mailbox from a collection is now performed as soon as possible without waiting until processing of other mailboxes in that collection completes.

    However , when checked known issues :

    documents.software.dell.com/.../known-issues

    Users will not be able to use Microsoft Outlook to log on to their mailboxes while the Mail Source Agent is processing them within a Remote Users Collection. If a user is working online, Microsoft Outlook will not operate while the mailbox is being processed. After mailbox processing has been completed, a user must log off and log back on to the mailbox.

    So request you to please let me know if we should plan and do the copy process after business hours only even if it is Dell Migration Manager 8.12 or 8.13 for Exchange
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