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Can't login to a few mailboxes

rich_stevenson
over 7 years ago

MMEX 8.13

Source and target Exchange 2010 using legacy agents.

I've successfully migrated ~400 mailboxes thus far. I have 6 that I cannot get going. Here's a snip from the log file of one of them.

1/18/2017 10:43:14 AM CSession::Logon TraceMsg 4800 Logging on to the mailbox '/o=Target/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=PLNVeriteq.ServiceAccount' (Server: 'target.local', user: 'Target\DMM_Trg_EX', has assocciated PFDB: 'False', connection flags = 32770).
1/18/2017 10:43:14 AM CaeMAPISession::Logon TraceMsg 0 Trying to synchronize MAPI profile creation.
1/18/2017 10:43:14 AM CaeMAPISession::Logon TraceMsg 0 Creating MAPI profile.
1/18/2017 10:43:14 AM CaeMAPISession::Logon TraceMsg 0 Trying to logon.
1/18/2017 10:43:15 AM CaeMAPISession::Logon TraceMsg 0 Trying to open private store.
1/18/2017 10:43:15 AM CSession::Logon Error -2147221231 The information store could not be opened. - MAPI_E_LOGON_FAILED (MAPI 1.0) Low level error: 0x0 File: 'aeWrapHelpers.h' Line: '279'
1/18/2017 10:43:15 AM CMBMSwitcher::Switch2 Informational 4902 Cannot switch mailbox '/o=Source/ou=First Administrative Group/cn=Recipients/cn=VERITEQ'.
1/18/2017 10:43:15 AM CSession::Logoff TraceMsg 4801 Logging off from the mailbox '/o=Source/ou=First Administrative Group/cn=Recipients/cn=VERITEQ' (Server: 'Source.corp', user: 'Source\DMM_Src_EX').

 

Using the Source\DMM_Src_EX account I can connect to the mailbox using MFCMAPI successfully. Any suggestions?

Thanks,

Rich

Parents
  • 0 over 7 years ago
    Hi Rich,

    I can think of many things this could be but there's some things we Will need to know.
    -What's the version of Exchange that it's failing agains?
    -Is it only during switching that it fails, mail sync works fine?
    -Are you doing manual switching? or Automatic?
    -When you testing with MFCMAPI, were you logged on as the service account, on the agent host, and opening the mailbox with the LEDN shown in the log for the mailbox name?
    -Is their a Load Balancer in front of the CAS Array? Are you bypassing it on the console, or other hosts you are trying to work with?

    Lot's to think about
    Luke
Reply
  • 0 over 7 years ago
    Hi Rich,

    I can think of many things this could be but there's some things we Will need to know.
    -What's the version of Exchange that it's failing agains?
    -Is it only during switching that it fails, mail sync works fine?
    -Are you doing manual switching? or Automatic?
    -When you testing with MFCMAPI, were you logged on as the service account, on the agent host, and opening the mailbox with the LEDN shown in the log for the mailbox name?
    -Is their a Load Balancer in front of the CAS Array? Are you bypassing it on the console, or other hosts you are trying to work with?

    Lot's to think about
    Luke
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