Hello Quest Community, Good Day. Newbie here. Its been a month of searching solution to fix this error. We are using dell Ultrium tape drive and the netvault has no problem for detecting the tape drive. I also create new selection set for fullback up and differential backup but still got the same error. I would like to know if you encounter same error as mine. Please see the logs below for the error reference. Schedule WSDK001 Job 157 phase 1 failed on all 2 retries 2019/8/14 6:07:11 157 13 Jobs WSDK001 Finished job 157, phase 1 (instance 13) 2019/8/14 6:07:11 157 13 Jobs WSDK001 Job Status: Backup Failed 2019/8/14 6:07:11 157 13 Jobs WSDK001 Fatal error: Backup failed 2019/8/14 6:07:11 157 13 Data Plugin WSDK001 Job completed with warnings/errors 2019/8/14 6:07:10 157 13 Data Plugin WSDK001 Failed to prepare for an incremental backup 2019/8/14 6:07:10 157 13 Data Plugin WSDK001 Failed to find previous full backup for set 2019/8/14 6:07:10 157 13 Jobs WSDK001 Error getting index: No suitable backup to base incremental on 2019/8/14 6:07:10 157 13 Data Plugin WSDK001 Job is incremental - requesting previous index 2019/8/14 6:07:10 157 13 Data Plugin WSDK001 Created VSS snapshot 2019/8/14 6:07:00 157 13 Data Plugin WSDK001 File System 10.0.5.5 Backup 2019/8/14 6:07:00 157 13 Jobs WSDK001 Starting job 157 'test differential backup' (Phase 1 , Instance 13) for UID 1 Your kind attention with this matter is highly appreciated. Thank you.

Hello kenrick daza The logs are saying that you haven't run a full backup for the selection set you choose to do an incremental backup. Create a backup job, select the same selection set as this job and in plugin options set select the full option and run it, after that run successfully this job 157 will run ok.

How to fix Netvault Backup Failed on running backup Differential and Full Backup?

kenrick daza over 6 years ago

Hello Quest Community,

Good Day. Newbie here. Its been a month of searching solution to fix this error. We are using dell Ultrium tape drive and the netvault has no problem for detecting the tape drive. I also create new selection set for fullback up and differential backup but still got the same error. I would like to know if you encounter same error as mine. Please see the logs below for the error reference.

Schedule	WSDK001	Job 157 phase 1 failed on all 2 retries
	2019/8/14 6:07:11	157	13	Jobs	WSDK001	Finished job 157, phase 1 (instance 13)
	2019/8/14 6:07:11	157	13	Jobs	WSDK001	Job Status: Backup Failed
	2019/8/14 6:07:11	157	13	Jobs	WSDK001	Fatal error: Backup failed
	2019/8/14 6:07:11	157	13	Data Plugin	WSDK001	Job completed with warnings/errors
	2019/8/14 6:07:10	157	13	Data Plugin	WSDK001	Failed to prepare for an incremental backup
	2019/8/14 6:07:10	157	13	Data Plugin	WSDK001	Failed to find previous full backup for set
	2019/8/14 6:07:10	157	13	Jobs	WSDK001	Error getting index: No suitable backup to base incremental on
	2019/8/14 6:07:10	157	13	Data Plugin	WSDK001	Job is incremental - requesting previous index
	2019/8/14 6:07:10	157	13	Data Plugin	WSDK001	Created VSS snapshot
	2019/8/14 6:07:00	157	13	Data Plugin	WSDK001	File System 10.0.5.5 Backup
	2019/8/14 6:07:00	157	13	Jobs	WSDK001	Starting job 157 'test differential backup' (Phase 1 , Instance 13) for UID 1

Your kind attention with this matter is highly appreciated. Thank you.

0 Tomas.Dominguez over 6 years ago

Hello kenrick daza

The logs are saying that you haven't run a full backup for the selection set you choose to do an incremental backup. Create a backup job, select the same selection set as this job and in plugin options set select the full option and run it, after that run successfully this job 157 will run ok.