NetVault Version: 13.0.0.33
NV OS Version: Windonws 2019
vCenter Version: vSphere Client 6.5.0.38000
Other VM backup is success
only this VM always failed
Error Message：
| Severity | Date | Message |
| Job Message | 09/11/2023 12:37:01 | Re-schedule job 89 phase 1 for retry after failure |
| Job Message | 09/11/2023 12:36:54 | Finished job 89, phase 1 (instance 32) |
| Errors | 09/11/2023 12:36:49 | Job Status: Backup Failed |
| Errors | 09/11/2023 12:36:47 | Fatal error: Backup failed |
| Job Message | 09/11/2023 12:36:44 | VMware Plug-in Backup Report: 0/1 completed (0 warnings), 1 failures |
| Errors | 09/11/2023 12:36:38 | List of Virtual machine failed to backup |
| Warnings | 09/11/2023 12:36:34 | Job completed with warnings/errors |
| Errors | 09/11/2023 12:36:30 | Failed to backup selected virtual machines |
| Job Message | 09/11/2023 12:36:28 | (HCNETVAULT01: D:\VTL) Drive 'DRIVE 2:HCNETVAULT01' has completed its transfer |
| Errors | 09/11/2023 12:36:21 | Backup of virtual machine 'Unknown' has exited prematurely, performing cleanup tasks. |
| Errors | 09/11/2023 12:36:19 | [hcmx01] Backup Failed |
| Job Message | 09/11/2023 12:36:16 | [hcmx01] Released lock on the virtual disk |
| Errors | 09/11/2023 12:36:11 | [hcmx01] Failed to backup data of disk '[HDS-G350] hcmx01/hcmx01.vmdk' to media |
| Errors | 09/11/2023 12:36:05 | [hcmx01] Failed to read data from virtual disk |
| Job Message | 09/11/2023 12:36:00 | [hcmx01] Disk '[HDS-G350] hcmx01/hcmx01.vmdk' opened in 'nbdssl' mode |
| Job Message | 09/11/2023 12:35:54 | [hcmx01] Backing up disk '[HDS-G350] hcmx01/hcmx01.vmdk' |
| Job Message | 09/11/2023 12:35:48 | [hcmx01] Transport Modes are disabled at job level |
| Job Message | 09/11/2023 12:35:45 | [hcmx01] Writing disk data to media |
| Job Message | 09/11/2023 12:35:43 | [hcmx01] Backing up configuration file to media |
| Job Message | 09/11/2023 12:35:36 | [hcmx01] Backing up virtual Storage Profile summary to media |
| Job Message | 09/11/2023 12:35:33 | [hcmx01] Backing up virtual machine configuration summary to media |
| Job Message | 09/11/2023 12:35:29 | [hcmx01] All sectors on disk '[HDS-G350] hcmx01/hcmx01_4.vmdk' will be backed up |
| Errors | 09/11/2023 12:35:26 | [hcmx01] Failed to determine disk areas to backup for disk '[HDS-G350] hcmx01/hcmx01_4.vmdk', hence taking whole disk backup |
| Information | 09/11/2023 12:35:23 | [hcmx01] Full backup of disk '[HDS-G350] hcmx01/hcmx01_4.vmdk' |
| Job Message | 09/11/2023 12:35:19 | [hcmx01] All sectors on disk '[HDS-G350] hcmx01/hcmx01.vmdk' will be backed up |
| Errors | 09/11/2023 12:35:16 | [hcmx01] Failed to determine disk areas to backup for disk '[HDS-G350] hcmx01/hcmx01.vmdk', hence taking whole disk backup |
| Information | 09/11/2023 12:35:11 | [hcmx01] Full backup of disk '[HDS-G350] hcmx01/hcmx01.vmdk' |
| Job Message | 09/11/2023 12:35:08 | [hcmx01] Determining disk areas to backup |
| Information | 09/11/2023 12:35:02 | [hcmx01] Retrieved virtual machine inventory data successfully |
| Information | 09/11/2023 12:34:59 | [hcmx01] Retrieved information about virtual machine files |
| Information | 09/11/2023 12:34:55 | [hcmx01] Retrieved virtual machine Storage Policy |
| Information | 09/11/2023 12:34:51 | [hcmx01] Retrieved virtual machine configuration |
| Job Message | 09/11/2023 12:34:49 | [hcmx01] Taking snapshot. |
| Job Message | 09/11/2023 12:34:47 | [hcmx01] Snapshot quiescing disabled by user preferences |
| Job Message | 09/11/2023 12:34:43 | [hcmx01] Change Block Tracking has been enabled |
| Job Message | 09/11/2023 12:34:40 | [hcmx01] Checking for snapshots |
| Job Message | 09/11/2023 12:34:37 | [hcmx01] Acquired lock on the virtual disk(s) |
| Information | 09/11/2023 12:34:34 | Starting backup of VM 'hcmx01' |